Customer and Trading Manager – Online

Job title:

Customer and Trading Manager – Online

Company

Sainsbury’s

Job description

Job Description:There’s nothing our customers love more than a delivery to their doorstep, right when they want it with everything they ordered and brilliant service. It makes for a fast-paced working environment too, which is ideal for anyone who wants to learn all about retail management and put it into practice – quickly.It’s busy, and you’ll be responsible for everything that happens during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.What you’ll be doingOur purpose is that driven by our passion for food, together we serve and help every customer.Online is all about the pace and organisation keeping your team engaged, our vans on the road and our customers happy. That means the team is super-busy as they pick, pack, prepare and deliver online orders to our customers’ doorsteps, from early until late. You’ll manage your team’s performance and time, making sure they feel supported and that everything gets done.Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.We’ll give you the time and space you need to do all that properly. Because when a team works really well together, our customers notice.Who you areThis is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.How you can developWhen joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.What we’ll give youSalary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.

• Free food and hot drinks provided for Colleagues in all our stores.

• Generous holiday entitlement, maternity and paternity leave.

• Pension – we’ll match 4-7% of your pension contributions.

• Sainsbury’s share scheme – build up an investment at discounted rates

• Wellbeing support – access to emotional support, counselling, legal and financial advice

• Colleague networks – link with like-minded people to help fulfil your potential.

• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.

• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click ‘apply’ to start your Sainsbury’s journeyAbout Us: Sainsbury’s company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’.About the Team:We’re in the business of looking after our biggest asset. Our people.
That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we’ll make it yours too.
They bring the spark, the funny, the graft, the grit. And they’re literally the most important asset we have. So it’s in our interests to give the people at Sainsbury’s everything they need to feel valued, engaged and motivated, and truly able to shine.
That’s where our HR colleagues have a pivotal role to play. From our ‘centre of excellence’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they’re creating environments that allow our colleagues to thrive and we’re proud of their incredible ability to understand Sainsbury’s inside out.

Expected salary

Location

Beaconsfield, Buckinghamshire

Job date

Wed, 11 Sep 2024 22:43:15 GMT

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