Manager, Consulting Services (Leading Process Redesign)

Rubin Brown

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Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.

RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.

https://www.rubinbrown.com/

The Consulting Services group delivers a variety of consulting services for multiple clients in a variety of industries. Special emphasis for this role is placed on helping clients, understanding processes, risks, and controls often at an enterprise level, relating to compliance, operations, and accounting / financial management processes. Consulting and attesting to internal controls and technology to enable their business growth is a focus of this dynamic group.

We are looking for Managers with experience contributing to and leading process redesign, technology implementation, and organization change projects while building strong relationships with client peers.

Our Managers work directly with clients and play an important role in contributing to the success of our projects, and get a wide range of experiences and executive exposure

Skills and Qualifications:

  • 5+ years of experience developing and implementing high-quality business process, technology, and organizational solutions
  • Experience in leading efforts related to process redesign, procedure development, and written client presentation development. Experience with software selection and implementation is helpful
  • Ability to lead team members and individually document and analyze client business processes, and develop recommendations to solve business issues
  • Excellent written and verbal communications skills are essential
  • The ability to demonstrate a highly professional image to our clients, and develop strong client relationships
  • Advanced Microsoft Office skills
  • Ability to travel up to 75%
  • Previous consulting experience is preferred, although internal operations improvement within specific industries will also be considered
  • BS in Business (required) or MBA is strongly preferred
  • Detail-oriented — quality and precision-focused
  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Responsibilities:

  • Define or redesign business processes to achieve organizational and project objectives
  • Participate in and document fact-finding meetings with subject-matter experts; develop and recommend changes to current business practices; develop process and procedure documentation
  • Contribute to the vision, evaluation, and implementation of technical solutions
  • Implement operations and technology solutions by leading the team to develop recommendations, define the elements of the implementation; track action items; conduct design and implementation reviews; research and resolve issues; escalate issues to appropriate authority; follow production, productivity, quality, and customer service standards
  • Manage and communicate project status and open issues; prepare reports; identify, manage, and resolve issues; track and manage project budgets
  • Develop and conduct end-user training; map terminology and procedures to client’s operating environment
  • Prepare for and conduct procedure or process training sessions’

Experience:

  • Healthcare Payor: 4 years (Preferred) or
  • Insurance: 2 years (Preferred)

Willingness to travel:

  • Up to 75% (Required)

Work Location: Multiple Locations

One Firm

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

EEO Employer W/M/Vet/Disabled

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