Business Support Associate

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits
• Pension 
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a member of the DTCC Consulting Services team, the Business Support Associate will play a crucial role in supporting the business operations and executive team. This position requires a blend of administrative, operational, and strategic skills to ensure the smooth functioning of the organization. The ideal candidate will have experience in business support roles and possess some Chief of Staff skills to assist in high-level executive support and project management.

Your Primary Responsibilities:

• Administrative Support: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling correspondence.
• Project Management: Assist in the planning, execution, and monitoring of key projects. Ensure that project milestones are met and report on progress to stakeholders.
• Communication: Prepare and review communications, presentations, and reports for internal and external stakeholders. Ensure that all communications are clear, concise, and aligned with the organization’s goals.
• Meeting Coordination: Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
• Data Management: Maintain and update databases, records, and files. Ensure that all information is accurate, up-to-date, and easily accessible.
• Budget Management: Assist in budget preparation and monitoring. Track expenses and ensure that financial resources are used efficiently.
• Stakeholder Engagement: Build and maintain relationships with key stakeholders, including clients, partners, and internal teams. Act as a point of contact for inquiries and requests.
• Operational Efficiency: Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
• NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum of 3 years of related experience 
• Bachelor’s degree preferred or equivalent experience

Talents Needed for Success:

• Minimum 3 years of experience in a business support or administrative role.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

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