Senior Consultant / Lead Consultant – GOSO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Title : GOSO (Global Operations & Strategy Organization) – Senior Consultant / Lead Consultant

City : Bangalore

State / Province : Karnataka

Company Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities

The GOSO Senior Consultant will report to the GOSO – Associate Director / Director and will work on critical capabilities for Eli Lilly & Company’s sales forces. These capabilities include sales force sizing, sales force structure, territory alignment design and maintenance, field call planning, customer targeting, Incentives, Dynamic Targeting, Data Diagnostics, Field force analytics, reporting etc

Key accountabilities will include the following:

• SME on multiple functional areas related to Sales Force Effectiveness.
• Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the projects
• Project management on multiple workstreams through effective delegation & planning
• Excellent Communication skills with stakeholders of various geographies
• Mentor and coach team members to support talent development of the team
• Monitor customer and marketplace to identify opportunities to optimize sales operations strategy
• Lead the creation of models such as the customer behaviour profile to support the Sales teams by tracking performance of the field force
• Partner with affiliates to determine their SFE challenges & create proposals / brainstorm techniques to solve those
• Evaluate and resolve complex business and operational problems / challenges that arise in the course of the projects
• Complete ownership of analysis on effectiveness of field force incentives and development of the incentive plan for field force 
• Work with the HR and Sales teams to set annual targets for the field force and provide inputs to optimize the field force effectiveness
• Manage approval on the plan, calculate the incentive amount for all sales associates based on the plan and coordinate pay-outs 
• Use data and reports to develop, optimize and implement strategies to improve sales team performance 
• Suggest new & novel ways to measure & improve call & channel execution
• Leverage statistical analyses such as regression, Anova, A/B testing, prescriptive analytics etc. to track KPIs, draw insights in all areas in SFE
• Create & test proof of concepts of new technologies such as Gen AI, ML etc. in SFE processes
• Present new insights, capabilities & solutions to key stakeholders

Basic Qualifications

• Bachelor’s Degree
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations. 

Additional Skills/Preferences

• Demonstrated ability to effectively lead, challenge, and influence across executives and all other levels
• Previous successful business operations & consulting experience
• Strong expertise, learning agility & analytical mindset
• Excellent communication (written & verbal) and prioritization skills with attention to detail
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Analytics, or sales incentive experience
• +10 years of professional work experience
• Bachelor’s degree; master’s degree or equivalent experience is a plus
• Good focus on detail, accuracy, and ability to solve problems through analytical reasoning
• Experience in business analysis & related work profiles

Additional Information

Lilly is an EEO/Affirmative

Action Employer, and does not discriminate on the basis of race, gender,

protected veteran status, disability or any other legally protected status

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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