Director of Records and Information Mgmt

Job Description

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 39 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 69 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

We are currently seeking a Director of Records and Information Management (RIM) to join our team and contribute to our mission of delivering quality healthcare. If you are driven, compassionate, and ready to take the next step in your career, we invite you to explore this exciting opportunity with us.

The Director of Records and Information Management oversees the CHS RIM Program and reports to the General Counsel. The Director will build the RIM team and manage all aspects of the RIM program. The program is accountable for the retention and disposition of all CHS records and information (which includes data from healthcare delivery systems in 40 distinct markets across 15 states), ensuring compliance with legal and regulatory standards. 

Your Responsibilities

• Program Oversight: Lead and manage the organization’s RIM program, ensuring alignment with legal, regulatory, and organizational standards
• Policy Development: Collaborate with stakeholders to develop, implement, and update information and records management policies and procedures to ensure compliance and efficiency
• Learning and Communications: Provide training and raise awareness among employees about records and information management policies, procedures, and best practices
• Audit and Compliance: Oversee internal assessment to ensure adherence to records and information management policies and evaluate the effectiveness of the RIM program
• Retention and Disposition: Manage the retention and disposition of records and information, ensuring processes are followed according to organizational policies and legal requirements
• Litigation Support: Assist with litigation holds, discovery responses, and subpoenas by retrieving and managing relevant records and information
• Technology Governance: Oversee the implementation and use of records and information technology and processes, including evaluation, selection, configuration, and system administration
• Best Practices Identification: Identify and implement information and RIM best practices, continuously improving the program
• Collaboration: Work with various departments and teams to ensure cohesive records and information management practices across the organization

Your Knowledge and Skills

• Working knowledge of legal and regulatory compliance for information management
• Experience in governance program implementation for records and information
• Expertise in project planning, execution, and evaluation
• Experience building and managing a team
• Excellent verbal and written communication skills
• Strong presentation and public speaking abilities
• Ability to manage multiple projects simultaneously

Your Qualifications

• Bachelor’s degree in library sciences, social sciences, information systems, computer science, or related field
• Minimum of five years of records and information management experience
• Experience in evaluating and managing the implementation of records and information management tools, and data disposition/deletion as appropriate
• Information Governance Professional (IGP) and/or Certified Records Manager (CRM) preferred

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