Technology Specialist – 1, Information Technology Technology Specialist – 1, Information Technology

EMPLOYMENT TERMS: Full-time position

PRIMARY DUTY: The Technology Specialist – 1 with be responsible for supporting, troubleshooting, repairing, and installing hardware and software in labs, offices and the Technology Service Center.

ESSENTIAL FUNCTIONS:

1. Troubleshoot, repair, and install microcomputers, printers, projectors, Audio/Visual systems, wireless interfaces, tablets, and specialized input/output units
2. Troubleshoot, install and support end user usage of microcomputer software and updates 
3. Provide assistance in the Technology Service Center
4. Utilize computer software imaging and deployment systems, such as MDT, Munki and SCCM/Intune
5. Maintain mobile device management system, such as Apple school/Intune
6. Coordinate with other functional areas of Information Technology
7. Perform related duties as assigned

REQUIREMENTS:

Education: High school diploma or equivalent and 60 hours college credit

Certification/License: Driver’s license

Experience: One to five years of experience with MS windows, MAC, or Linux and application software; customer service experience

Skills: Good verbal and written communication skills

WORKING CONDITIONS: This position will work in an office environment from the hours of 8:00 am to 5:00 pm with an hour lunch break. 

EQUIPMENT/MATERIALS USED: Computers, printers, keyboards, mice, screwdrivers, pliers, wrenches, general hand tools, and ladders

TYPICAL PHYSICAL DEMANDS: Ability to lift up to 50+ pounds and to traverse stairs, as well as occasionally work in hot and/or cold conditions 

COMMUNITY: Northwest Missouri State University is located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city’s website at www.maryville.org.

UNIVERSITY: With an enrollment of about 10,000 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus as well as its Northwest-Kansas City location at the Northland Innovation Center and through Northwest Online.

Founded in 1905 and ranked by U.S. News and World Report among the top public regional universities in the Midwest, Northwestplaces a high emphasis on profession-based learning to help graduates get a jump start on their careers. Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area and Knacktive, a student-driven integrated digital marketing communications agency.

The University also is a national model for student success and career placement with 96 percent of graduates securing employment or continuing their education within six months of completing a degree at Northwest, according to the most recent data. 

Furthermore, its vibrant and diverse learning community offers more than 150 student organizations, and textbooks and a laptop are included in tuition, which is among the lowest in the nation, saving students an estimated $6,800 over four years. Northwest also offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program.Designated the Missouri Arboretum, the Northwest campus was named one of the “50 Most Amazing University Botanical Gardens and Arboretums in the U.S.”

For more information about Northwest and its performance, visit www.nwmissouri.edu. 

APPLICATION DEADLINE: Until the position is filled

DATE AVAILABLE: Immediately

TO APPLY: Please fill out a Northwest application online by clicking https://www.schooljobs.com/careers/nwmissouri to reach our employment opportunities listing. You will also need to submit a cover letter, resume, and the contact information for three references in order for your application materials to be complete. Please contact the Office of Human Resources at 660-562-1127 or email [email protected] for more information.

The Office of Human Resource prides itself in offering a full, competitive benefits package with providers, who we feel, will offer the best service possible to the employees. Full-time employees are offered Health, Dental, Vision, Life and Long-term Disability insurance options as well as retirement plans upon employment at the University. For more information on each of these topics, please contact the office of Human Resources at (660) 562-1127 or via email at [email protected].

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