New Consultancy: Implementation and Maintenance Consultant (Oxygen Plant-in-a-Box), UNICEF Supply Division. 11.5 Months, Remote or Copenhagen Denmark

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, Hope…

Scope of Work

UNICEF procured 140 PSA plants (UNICEF solution Plant-in-a-Box, “PiB”) and is in the process of installing them in more than 40 countries. Around 65 plants have been commissioned to date. The purpose of this consultancy position is to:

• Provide project management at Supply Division for implementation of the UNICEF PiBs.
• Provide support to Country Offices (COs) for the implementation of the PiBs provided by UNICEF.
• Provide support to the Technical Specialist to disseminate a maintenance information package to COs and partners and guide countries on how to implement the guidance.

The consultant will also support the acceleration of critical tasks during the implementation in countries by engaging the global, regional and local oxygen teams.
The contract will have a duration of 11.5 months, from mid-January 2025 to end of December 2025.
It is anticipated that 20 to 30 PiBs will be installed and commissioned between January and June 2025.

Plant in a Box Implementation:
Countries have large and diverse technical assistance requirements to implement PiBs. The task for the consultant is to support countries getting installation sites ready for PiB by identifying needs and resolving challenges/bottlenecks relating to site readiness and plant room construction.
Plant in a Box Maintenance support:
Following the implementation of these PiBs, the consultant is to promote the use of available tools and provide guidance support to in country partners and COs in terms of maintenance management.

How can you make a difference? 

Deliverable 1
Work Assignment: Review and update implementation tools and coordinate activities and inputs of the oxygen team with regard to efforts in a particular country as well as at the global level.

Deliverable – Produce revised set of guidance and tools for implementation, including but not limited to:
• Guidance for PiBs implementation
• Process map for implementation of PiBs
• Site assessment checklist
• Procurement checklist
• Installation checklist

Deadline – 31st January

Deliverable 2

Work assignment: Based on the set of documents provided on deliverable 1, support UNICEF COs. Act as a focal point for PiB implementation to COs by following the process and fulfilling the relevant checklist according to the status of implementation. Make progress in implementation by adding 3 countries every month. Updates of country implementation will be documented in country specific SharePoint folder.

Deliverable: Produce monthly progress report with countries followed up and supportive documentation.

Deadline: 25th of each month, after completion of deliverable 1.

Deliverable 3
Work assignment: Organize regular meetings to promote implementation tools to focal points and provide overall guidance for implementation of PiBs.

Deliverable: Organize meeting with implementation focal point with agenda, minutes and follow up of action points to move forward

Deadline: Ongoing 1 meeting per week

Deliverable 4
1. Develop a catalog of training modules to be available for COs and in-country partners. This catalog should include oxygen needs identified as a gap in LMICs, not limited to PSA plant training. Identify suppliers of these trainings and implement them in cooperation with the suppliers. Deliverable – Develop catalogue training ready to be used. Deadline – 31st May 2025.

2. Develop a communication plan for the training catalog. This plan could include but not be limited to webinars, SharePoint page, and meetings with COs. – Deliverable – Provide communication plan. Deadline – 15th June 2025.

Deliverable 5
Work assignment: Support dissemination of maintenance guidance document package to COs and in-country partners. From each meeting, identify action points to be undertaken, follow up on the implementation of the maintenance guidance and organize follow up meetings when necessary.
Deliverable: Organize specific country meetings with COs with
– Agenda
– Minutes
– Follow up of action points to move forward.

Deadline: Ongoing: 5 to 7 meetings are organized per month.

Deliverable 6
Work assignment: Track supplier’s preventive maintenance visits for approximately 140 PiBs (3- or 6-month frequency). Verify the technical data and enter it in the tracker. Implement action points together with relevant parties

Deliverable – Lead bi-weekly maintenance calls with LTA holders
– Review technical report from local service providers
– Address comments (if any) to relevant parties
– Update UNICEF tracker

Deadline; Ongoing: 3 days per month.

Deliverable 7
Follow up on corrective maintenance cases according to Standard Operation Procedure (SOP) and provide support to COs and in-country partners for follow-up and resolution with the supplier
Guide COs and in-country partners on the process of implementing corrective maintenance interventions. Verify the data and enter it in the tracker.

Deliverable – Lead bi-weekly maintenance calls with LTA holders
– Review technical report from local service providers
– Ensure SOP has been followed up and liaise with country office if needed
– Update UNICEF tracker

Deadline: Ongoing:2 days per request

Deliverable 8
Work assignment: Perform technical analysis from the beginning of the project (approximatively 1500 reports in total) of the root causes of failures and propose solutions to sustain PiBs:
– Provide monthly dashboard reports with technical analysis of at least the below point
– Categorization of breakdown sources/reasons.
– On monthly basis, analyze data of preventive and corrective reports to identify trends in breakdowns:
o Categorization of the failure
o Identification of the root cause issue
o Identify redundancy of same failure on several equipment
o Identify redundancy of different failure over the same equipment.

Deliverable – Provide monthly report with the findings from technical analysis
– Update quarterly presentation according for the record
Deadline: 25th of each month

To qualify as an advocate for every child you will have… 

University degree in medical science, maintenance or biomedical engineering or related discipline.
Advanced degree (Masters) preferred.

Professional experience.
• Experience with in-country project implementation, including oxygen systems.
• At least ten (10) years of experience with in-country health systems services technical assistance, including for oxygen.
• Experience with health-related construction works, and/or supply chain specifically PSA plant rooms is an added advantage.
• Understanding of different capacity building models including engaging in-country service providers and private sector.
• Familiarity and experience of working with UN/UNICEF and LMICs is considered an asset.

Other skills and qualifications.
• High level of academic technical writing expertise.
• High level of analytical skills and attention to detail.
• Good organization skills for follow up of implementation and maintenance dossier with country office and LTA holders.
• Knowledge of MS Office Suite.
• Knowledge of the environment in which UNICEF operates (i.e., global health sector).
• Excellent communicator of verbal and written concepts to an international audience.
• Able to quickly understand instructions, to proactively seek clarification when needed.
• Able to work well in a team environment.

Functional Competencies.
• Able to work independently and problem solving oriented
• Able to work in a multi-cultural environment and establish harmonious and effective working relationships
• Demonstrated communication and relationship building skills
• Proven capacity to work with collaborative teams across different locations and with different technical skills, sharing information among the team and partner

Language Requirements.
• Fluency in English is required
• French is a strong asset
• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Qualified candidates are requested to submit:
1. Cover letter/application
2. Financial quote for the consultancy which must include: the total consultancy fee (broken down into deliverable rate in US Dollars and number of consultancy days), travel costs. The fees should be inclusive of all taxes.
3. At least 3 reference contacts from previous supervisors
5. Additionally provided samples of previous work in past roles will be considered an asset (such as publications, dashboards)

Evaluation Criteria (This will be used for the Selection Report (for clarification see Guidance)

1. Technical Evaluation (e.g. maximum 75 Points)
2. Financial Proposal (e.g. maximum of 25 Points)

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

  To view our competency framework, please visit  here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.