Front Desk Clerk

Job title:

Front Desk Clerk

Company

University of Victoria

Job description

attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.Attention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.Toggle navigationJob DetailsFront Desk Clerk – (992397.8)Share this job as a link in your status update to LinkedIn.Organizational UnitUniversity of Victoria -> Student Affairs -> Residence ServicesLocationUniversity of Victoria – Victoria, BC V8W 2Y2 CA (Primary)Posting Close Date25 June 2025Please note that positions will close at 4 p.m. on the closing date.FTE0.63Salary Grade$4,185.00 – $4,344.00Additional Posting Information:N/ASalary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.ClassificationClerk/PB6Hours of WorkSat- Sun 10 pm-6 am, Wed-Thur 4 pm-8 pmEmployee Group:CUPE 951 – Regular# of Hires Needed1CategoryAdministrative and Support Services, Customer Service, Customer Service and Call Center, HospitalityAbout this OpportunityThe University of Victoria is one of Victoria’s largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.Please note that this position works evenings, weekends and statutory holidays.Job SummaryIn support of the overall goals of Residence Services, a unit within the division of Student Affairs, the Front Desk Clerk performs a variety of administrative and customer service duties in the Residence Services Main Office. Residence Services provides accommodation services, programming and education to the on-campus student community, in addition to providing a summer conference operation for off-campus customers. The Front Desk Clerk provides front-line service to both students and guests, assisting with day to day inquiries, taking payments, and making referrals to appropriate individuals and departments.Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front Desk Clerk provides administrative support, processes a variety of financial transactions, and maintains the key inventory for residence buildings.The Front Desk Clerk is knowledgeable about the range of services and activities provided by the various departments within Residence Services, as well as the procedures of the Main Office, and develops and maintains familiarity with general university operations in order to provide service and information to students and guests.Job RequirementsSkills:

• Proven ability to provide excellent customer service in a fast paced environment on a daily basis
• Strong interpersonal skills
• Demonstrates good judgment, diplomacy, tact and discretion
• Proven ability to pay attention to detail and accurately complete tasks, even during peak periods
• Good written and oral communication skills
• Good organizational and clerical skills
• Ability to work with or without supervision

Specialized Knowledge/Education:

• Demonstrated ability with MS word, excel and database software
• Demonstrated math skills
• High school graduation

Experience:

• One to two years recent cash handling and customer service experience in a hospitality, retail or higher education environment

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of .Read our full equity statement here:Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact:

Expected salary

$4185 – 4344 per month

Location

Sedgewick, AB

Job date

Sat, 21 Jun 2025 03:33:56 GMT

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