Ophthalmic Technician

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<div class="isg-job-description“>Ophthalmic Technician
Ashburn, VA
Pay From: $25 per hour
MUST:
The Optician will have experience:
Must have effective interpersonal skills
Strong knowledge of optical products, lens technology (e.g., progressives, high-index), and fitting techniques.
Must have the ability to stand for extended periods of time
Must have excellent customer service skills
Must accurately transcribe words and numbers
Must be able to work and interact effectively within a host store environment, adhering to and promoting all host store policies, procedures, and regulations
Must have sales experience
DUTIES:
The Optician will be responsible for but not limited to the following:
Increasing the overall sales at the office
Candidate will assist in dispensing eyeglasses and contacts lenses to customers
Perform duties in such a manner as not to jeopardize the safety and health of themselves, fellow- associates, customers, the public, or the environment
Fitting eyeglasses and contact lenses by following prescriptions that are written by optometrists or ophthalmologists
Ensure all intra-web functions are done daily including cancelled job status, backorder list, and problem jobs
Correctly operate equipment necessary to adjust eyewear
Coordinate the delivery of eyewear products to customers according to Company guidelines
Listen and respond immediately with an appropriate level of concern to all customer issues
Analyze, solve, and correct customer service issues
Check status and notify customers when orders are delayed
Examine prescriptions in order to determine lens specifications
Assist patients in frame selection, recommend lens coatings, lenses and frames for eyeglasses (taking into considerations the habits, occupation and facial features of the customer)
Verify exactness of finished lens spectacles
Shape or reshape frames as needed
Considerable patience, care and skill are required to fit contact lenses
Responsible for keeping patient prescription records, work orders, tracking inventory, making payments and other administrative duties
Other duties as assigned
*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.