Reladyne
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We’re looking for an Emergency Account Manager to support customers who rely on rapid, missioncritical fuel delivery during outages, natural disasters, and other emergency events. In this role, you’ll coordinate fastmoving fueling operations, communicate directly with essentialservice customers, and work closely with dispatch, drivers, and logistics teams to keep critical infrastructure running. This position is ideal for someone who thrives under pressure, communicates clearly, and can make confident decisions in timesensitive situations.
Key Responsibilities
- Manage emergency fuel accounts and respond to urgent service requests as part of a 24/7 oncall rotation
- Assess customer needs quickly and coordinate appropriate fueling solutions
- Maintain realtime communication with customers during emergency events
- Work closely with dispatch, drivers, logistics, and supply partners to execute emergency fueling
- Prioritize resources based on customer criticality and service commitments
- Build strong relationships with key accounts and support preevent planning and postevent reviews
- Document service actions, track performance, and maintain accurate CRM records
- Ensure compliance with company policies and regulatory standards (DOT, EPA, OSHA)
- Promote a safetyfirst culture during all emergency operations
Skills
- Knowledge of bulk fuel delivery or mobile fueling operations
- experience supporting missioncritical customers (hospitals, data centers, utilities, etc.)
- Strong organizational and problemsolving abilities
- Ability to coordinate crossfunctional teams
- Proficiency with CRM systems, dispatch tools, and Microsoft Office
- Professional, calm, and effective under pressure
Qualifications
- Strong preference for candidates residing within the Southeastern U.S. region (e.g., Georgia, Florida, North Carolina, South Carolina) to effectively support business operations
- Sales experience strongly preferred
- Bachelor’s degree in Business, Operations, Logistics, or related field preferred (or equivalent experience)
- Minimum of 3 years in account management, operations, logistics, or emergency services
- Experience in fuel distribution, energy, transportation, utilities, or industrial services preferred
- Strong decisionmaking skills in timesensitive environments
- Excellent communication and customer relationship skills
- Ability to work nights, weekends, and holidays as part of an oncall rotation
Safety-Sensitive Position Notice:
This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.
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Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the Application process or would like to request an alternative method of applying, please contact us.
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Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
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