3PL Operations Administrator

Job title:

3PL Operations Administrator

Company

Drexel Industries

Job description

Company DescriptionDrexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.Additional information about Drexel can be found at Drexel.ca.Job DescriptionReporting to the Manager, Marketing & Customer Success, the 3PL Operations Administrator will be mainly responsible for ensuring smooth operational processes for our 3PL Ops Team by providing administrative support in various areas including customer service, billing, reporting and analysis, systems setup, and maintenance support.Main Accountabilities:

• 3PL Systems Configuration and Maintenance
• 3PL Customer Operations Onboard and Setup
• AP Approval
• KPI reporting
• Customer Service
• Billing

Responsibilities:

• Manage systems configuration and maintenance for 3PL operations.
• Lead contracts for 3PL customer onboarding.
• Act as an operations liaison to IT for 3PL customer integrations and troubleshooting.
• Document and train on 3PL Customer SLAs.
• Manage 3PL customer billing wizard as well as operations billing transactions setup, audit, and analysis.
• Provide minor systems support for 3PL operations team.
• Perform administrative duties for operations management, including reporting and data analysis.
• Other duties as required.

QualificationsWhat we are looking for:

• Post-Secondary education in Business Administration, Logistics, Supply Chain Management, or a related field.
• 2+ years of experience in 3PL operations, warehousing, logistics, or a similar setup.
• Understanding of 3PL systems and configurations.
• Strong organizational and communication skills (both verbal and written).
• Proficiency in KPI reporting and data analysis.
• Technical proficiency with basic Windows, MS Office Suite (including Excel and Outlook).
• EDI setup experience is a definite asset.

Additional InformationPay Range
$48,000 – $55,000What Drexel offers you as a team member:

• Employee discounts
• Group benefits program including Life Insurance, Accidental Death & Dismemberment, Long Term Disability (LTD), Critical Illness, Extended Health (e.g., prescription drugs and paramedical services like massage therapy and chiropractors), Dental, Vision Care, and Employee & Family Assistance Program
• Paid time-off
• GoodLife Fitness Corporate membership discount
• Social activities and events

How to Apply
Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.

Expected salary

$48000 – 55000 per year

Location

London, ON

Job date

Sun, 04 Aug 2024 22:14:38 GMT

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