Access Control Specialist-2

Overview:

Schedule: 7am-3:30pm, M-F, Full – Time, Benefits Eligible

Location: 

611 E Livingston Ave

Columbus, Ohio 43205

Job Description Summary:

Manages the creation, issuance, and maintenance of identification badges, ensuring security compliance and excellent customer service.

Job Description:

Essential Functions:

• Creates, issues, and maintains identification badges for employees, contractors, visitors, and other personnel, ensuring timely and accurate processing.
• Collaborates with security teams to manage and update access levels in the access control system, ensuring a secure and organized badging system and compliance with policies and security protocols.
• Assists with audits and reviews of access control records, generating reports as needed for audits and compliance checks.
• Provides excellent customer service when handling badge requests, inquiries, and troubleshooting badge-related issues.
• Collaborates with HR, IS, and other departments to ensure efficient and effective badge management and access control.
• Maintains and updates records of issued badges and personnel information.

Education Requirement:

High School Diploma or equivalent, required.

Skills:

• Strong customer service skills with a professional and friendly demeanor.
• Excellent attention to detail and ability to handle sensitive information with discretion.
• Team player with the ability to collaborate across departments.
• Strong multi-tasking skills with the ability to prioritize shifting needs.
• Proficiency in basic computer applications (Microsoft Office, database management, badge software).
• Flexibility to adapt to changing security protocols and operational needs.

Experience:

Customer service and administrative support experience, required.

Physical Requirements:

OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs

FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”

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