Access Coordinator II

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Closing Date:

01/26/2025

Type of Position:

Clinical Staff – Medical Ancillary Support

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE jobs-near-me.org CORE PA MA HSC

Department’s Website:

Summary of Job Duties:

The Health Specialty Clinic (HSC) Front Desk II (Access Coordinator II) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collect payments and issue receipts.

Qualifications:

Minimum Qualifications:

• High school diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic proficiency with computers (preferably MS Office)
• General knowledge of office machines including printers and scanners

Preferred Qualifications:

• Epic
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge in basic medical terminology

Additional Information:

Responsibilities:

• Schedules, reschedules, coordinates, and/or cancels appointments
• Create new patient charts
• Accesses EMR referrals and orders as appropriate.
• Conducts insurance verification and benefits explanation by running eligibility on patients
• Request outside records
• Conduct pre-registration as needed
• Work assigned work queues for scheduling, registration, and billing
• Inputs and/or updates accurate patient information
• Attends staff meetings and participates in the orientation and/or training of new staff
• Communicates accurate and complete information
• Must maintain strict confidentiality
• Demonstrates positive working relationships
• Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
• Demonstrates effective service recovery skills
• Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS 

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

Grasping, Reaching, Standing, Walking

Occasional Physical Activity:

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible:

Yes

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