Account Director

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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an Account Director to support accounts in need of and in support of wireless infrastructure. Our Account Director will develop customer relationships and drive sales of Bandwidth Infrastructure to large enterprise, content and regional carriers. Achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in an autonomous environment is key to this role.

Responsibilities:

Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
Present proposals and manage customers through the sales process.
Attain high Net Promoter Score results based on excellent customer support in the sales process
Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
Apply knowledge of customers, industry, and services to achieve revenue objectives
Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts
Manage high volume of work while maintaining a high degree of responsiveness
Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely forecasts of sales opportunities.
Develop and maintain records of customer activity for reporting of sales and forecasts.
Provide accurate and timely information to management.
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
The Account Director will support accounts in need of and in support of wireless infrastructure.
The successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to prospects and customers in the developing 5G ecosystem.

Qualifications:

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience.
Minimum of five (5) years of relevant experience.
Proven ability to build relationships.
Strong financial acumen.
Quick learner who collaborates well with others.
Excellent communication skills, both verbal and written.
Exceptional customer service and relationship building/maintaining skills.
Excellent time management and organizational skills.
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales.
Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills.
High tolerance for ambiguity and can work successfully in a matrix management model.
Complete understanding of account management & the strategic selling process.
Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
Complete understanding of Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, Cloud services/connectivity, and Colocation.
Ability to travel as required by customers.

Estimated base salary range: $85,400-$156,600.USD/annually. This role is eligible to participate in the sales commission plan.

#LI-BW1

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. EEO IS THE LAW Zayo invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by emailing our People Ops team.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.

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