Account Manager

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Classification: Exempt
Salary Range: $60,000 – $75,000
Date: February 2025
Location: Inglewood, CA 
The Account Manager is going to oversee all aspects of the day-to-day management of several airline customers, including communication, menu specifications, and quality.
Essential Functions

• Ensure airline specification books are accurate.
• Ensure airline specifications are adhered to, including menus, a/c boarding, ramp safety, etc.
• Coordinate airline equipment inventories
• Establish and maintain a professional business relationship with the customer
• Assumes responsibility for ensuring the effective and efficient performance of shop operations.
• Ensures that all employee teams have correct and updated information and airline requirements and ensures that deadlines are met.
• Coordinates closely with the kitchen to ensure on-time deliveries. Ensures that flights are checked and accurate
• Ensures that proper meal count, menus, and equipment are delivered and that orders match billings.
• Ensures that flights are catered in accordance with Company standards, policies, and airline specifications.
• Ensures that quality, sanitation, and safety standards are met or exceeded
• Performs temperature and dating checks.
• Ensures that equipment is appropriate, clean, and well-maintained. Provides leadership to personnel through effective objective setting, delegation, and communication.
• Promotes teamwork and management through empowerment. Encourages employee involvement, suggestions, and problem-solving.
• Promotes the company’s Mission, Vision, and Values.

Skills and Qualifications

• 3 to 5 years of airline catering experience.
• Basic Math skills
• Proficient with Microsoft Office suite (Outlook, Word, and Excel)
• Strong analytical skills and attention to detail
• Excellent communication (comprehending, reading, and writing in English) and interpersonal skills.
• Organizational and leadership abilities
• Self-motivated with a results-driven approach
• Must be able to function within a team environment and effectively direct a team as well as work independently.
• Able to work closely with customers in a fast-paced environment.
• Must possess a valid driver’s license.

Supervisory Responsibility
This position has supervisory responsibilities.
Work Environment
This job operates in a food manufacturing environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand for long periods, walk; reach with hands and arms, and stoop, kneel, or crouch.
Position Type/Expected Hours of Work
This is a full-time position. Schedules are based on our needs, were a 24/7 facility and candidates will need to be able to work any schedule, any day including holidays and weekends.
Travel
5%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
Flying Food Group, LLC offers a comprehensive benefits package that includes medical, prescription, drug coverage, dental, vision, life insurance, disability insurance, accident, critical illness, and hospital indemnity plans, flexible spending accounts, employee assistance program, commuter benefit, retirement program 401(k), tuition reimbursement, and pet insurance.

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