Account Manager

Overview

Account Manager – HCG

The Healthcare Consultancy Group (HCG) is powered by a fusion of science, creativity, and digital—all catalyzed by a culture of curiosity and innovation. We work to accelerate product understanding and acceptance, bringing clients’ medicines closer to the patients who need them.

With the expertise of our exceptional teams, HCG shapes complex science into compelling scientific stories that change mindsets and behaviors. We use the latest technologies to reach audiences with personalized content that fits their preferences and meets them exactly where they are. We lead in bringing innovative approaches from across industries to engage clients and their customers in cutting-edge ways.

We are recognized leaders in medical communications. Our awards span creative, digital, HCP engagement, innovation, culture, and purpose. This is all thanks to our brilliant people, who are at the center of everything we do. We are forward-thinking individuals who believe in each other. Diversity is our strength, flexibility our fuel. We grow as individuals. We grow together. At HCG, every voice is valued, and everyone belongs.

As an Account Manager you will be leading projects from start to finish, with support and guidance from our account leads. This will include timeline development and management, financial management, and client relationship building and interaction. You will also work very closely with other internal stakeholders on our team, such as scientific services, editorial, creative, and digital, so strong communication skills are essential.

What You Will Do:

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation)
• Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account; eg, Veeva, Datavision)
• Partner with Client Finance Director for accurate picture and preservation of account financials
• Develop client budgets, SOWs, and estimates with minimal revision needed
• Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer
• Participate in and contribute to select business planning sessions
• Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs

Requirements

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 2 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience preferred, but not required
• Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skills
• Ability to work independently and within a team
• Must be solution oriented
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage workload, manage time, and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)

BENEFITS WE OFFER

• A competitive compensation package
• Paid annual vacation, holiday and sick time off
• Training and mentoring opportunities through programs such as Omnicom University
• Dedicated career development and mobility/growth opportunities
• Comprehensive health plans, including medical, dental and vision
• Competitive 401(k) investment options
• Employee stock purchase plan
• Life insurance
• Commuter benefits
• Employee referral awards
• Employee Assistance Program
• Tuition reimbursement
• Retail and entertainment discounts and benefits available
• A rewarding workplace and a fun team environment

This is an in-office or hybrid position and will be based out of a US office (NYC, Stamford CT, or Philadelphia)

The salary range for this position is $60,000 – $70,000. 

This range represents the low and high end of the salary someone in this role may earn as an employee of a the Healthcare Consultancy Group in the United States. Salaries will vary based on various factors, including, but not limited to, professional and academic experience, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. HCG reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.

The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

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