Account Manager

Position Number STMP18

Working Title Account Manager

Division Athletics

Department Athletics (Adm)

Work Unit Athletics Admin/Support

Work Location Barnhardt Student Activity Center

Vacancy Open To All Candidates

Position Designation Non-Student Temporary

Employment Type

Hours per week 40

Work Schedule

Monday – Friday, 8:00 am – 5:00 pm, nights and weekends as needed.

Pay Rate $85,000

Minimum Experience/Education

• Bachelor’s degree in business, sports management, communications or a related field.

Departmental Preferred Experience, Skills, Training/Education:

• Prefer 2+ years in sales, sales operations, client services or similar role; sports or live event industry experience preferred.
• Ability to work effectively in team environment.
• Ability to combine strong sense of urgency while uncovering and fulfilling needs of internal stakeholders.
• Strong understanding of business functions, legal, finance, and performance management principles, including experience in planning and budgeting.
• Ability to navigate a fast-paced environment, often under tight deadlines.
• Comfort working with a range of stakeholders and balancing their priorities.
• Strong computer skills with experience operating in an environment that employs a CRM system as well as the Microsoft Office suite.

Duties and Responsibilities

Charlotte Sport Ventures (CSV) is an in-house division of Charlotte Athletics. CSV’s mission

is to engage national and regional brands in utilizing the Athletics and campus marketing

portfolio, drive revenue for Charlotte Athletics, and grow the business of the participating brands.

The Account Manager position within CSV is a critical position for the success of the

organization. This position is ultimately responsible for the fulfillment and activation of all

assigned accounts with a heavy emphasis on the customer experience and relationship

building.

This position operates in a results-oriented, fast-paced environment. To perform this job

successfully, an individual should be able to execute the below-listed responsibilities with

energy, enthusiasm – and, ideally, a great sense of humor. The ideal candidate is proactive and

uses their strong communication and organizational skills to prioritize multiple tasks

simultaneously.

The role reports to Associate Athletic Director for Corporate Partnerships

• Manage contracted elements for assigned partners including keeping clients informed of all deadlines, specs and creative needs while keeping customer service as a top priority.
• Manage Inventory and assets including communication to sales team and other departments.
• Assist in managing financial reporting including timely communication to partners about invoicing and accounts payable.
• Utilize CRM system to ensure efficiencies in activating sponsor contracts.
• Assist in managing all aspects of Game Day including activation, hospitality and set-up and break-down for partner elements.
• Manage proof of performance for assigned partners including an end of year recap/summary.
• Manage Sales Opportunities as available.
• Oversee Intern Staff of six to eight student interns.

Other Work/Responsibilities

• Some local travel is required.
• Ability to work event weekends.

Necessary Licenses or Certifications

Proposed Hire Date 05/01/2025

Contact Information

Expected Length of Assignment 11 months

Posting Open Date 04/11/2025

Posting Close Date

Special Notes to Applicants

• Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

• Special Notes Regarding Eligibility for the High Deductible Health Plan
• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Read Full Description