Administrative

Management Level

Administrative

Job Description & Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset, take ownership of your development, and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen, check your understanding, interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs, processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm’s code of conduct and independence requirements.

Role Summary:

This is a dynamic role that combines general office administration with personal assistant responsibilities, supporting of local Partners in day-to-day operations. Join a team of administrators committed to teamwork and collaboration.

Qualifications / Certifications required:

• Grade 12
• A relevant tertiary qualification (Preferably in Administration or Finance)
• Code B Driver’s license

Experience required:

• 3 – 5 years’ related experience gained in a professional environment of which at least 1-2 years’ experience is preferred in a tax environment

Responsibilities of role:

Tax compliance services assistance

• Assist on a portfolio of clients with completion & submission of income tax- & Provisional tax returns for companies, trusts and individuals
• Completion & submission of PAYE-, VAT-, Dividends Tax – & eSTT returns and loading of payments Submission of EMP 501 reconciliations: bi –annual & annual reconciliations & generating of IRP 5 certificates
• Obtain PIN letters for clients
• Liaise with SARS and clients on all SARS matters
• Calculate provisional tax
• Check income tax assessments
• Do objections to incorrect assessments
• Attend to documents/correspondence issued on eFiling and follow up on SARS related matters
• Attend to registrations on eFiling
• Attend to de-registrations with SARS
• Experience in Word and Excel required
• Working knowledge of Greatsoft advantageous
• Managing of WIP
• Issuing & forwarding of invoices
• Assist with monitoring of outstanding accounts

Billing Management

• Maintain and submit billing forms.
• Distribution of invoices to clients.
• Follow up on outstanding accounts and confirm receipts.
• Ensure annual rollover of all active job codes to maintain accurate project tracking and billing.
• Assist in the creation of new job codes.
• Follow up on all Oracle queries regarding invoices, payments, statements etc.
• WIP management – Extraction of reports for managers and assist with provision queries.
• Debtors’ management – Extraction of reports and following up with managers/clients for overdue balances.
• Assisting with creating new job codes, cross border questionnaires, follow up with inter office charges.
• General administrative support in Oracle

Timesheet management, Partner support and utilisation

• Manage and submit timesheets and expense reports in Oracle for local partners, ensuring timely and accurate entries.
• Provide Partners with other administrative support
• Staff utilisation – follow up on outliers and report monthly.
• Monitor, escalate and provide feedback to Human Capital regarding any timesheet non-compliance

Skill sets required:

• Proficiency in use of Microsoft 365 applications including: MS Word (Advanced), Excel, Power Point.
• Pro-active and able to use own initiative.
• Pay attention to detail.
• Strong interpersonal skills with the ability to engage professionally with clients, managers, and senior leadership.
• Good writing and typing skills.
• Good interpersonal and communication skills.
• Ability to manage confidential and sensitive information.
• Reliable, motivated, results-orientated, and able to work under pressure, able to multi-task.
• Team-oriented with a collaborative mindset.
• Ability to prioritize and meet deadlines.

Role related attributes:

We’re very proud of our unique culture and expect our people to demonstrate skills

and behaviours that will support us in implementing our business strategy. This is

important to the work we do, both for our business and our clients. These skills and

behaviours are a strong component of our global leadership framework: The PwC

Professional.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

July 31, 2025

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