Administrative Assistant

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you looking for a new opportunity to kick-start your career in a vibrant and supportive work environment? Look no further! We are currently seeking a motivated and enthusiastic individual to join our team as an Administrative Assistant in our busy and friendly office located in Swindon.

At Gallagher, we believe in providing comprehensive training and development opportunities to our employees. Therefore, previous experience in the insurance industry is not required. We are committed to equipping you with all the knowledge and skills you need to excel in this role. What we do require, however, is a dynamic and can-do attitude, coupled with a genuine passion for planning ahead.

As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. Your responsibilities will include managing administrative tasks, coordinating schedules, and providing exceptional support to our team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working as part of a collaborative team.

How you’ll make an impact

• Sitting at the centre of the team, you offer a broad range of admin and support services to the Business and Management. Aiming to deliver a high level of customer service and maintain productive and creditable working relationships.
• The standard part of your role involves answering queries via email and over the phone. You draw on your superb communication skills and ability to be detailed in written correspondence to help you deliver excellent work
• Provide a centralised screening service for KYC (Know Your Client) requirements and international financial sanctions. Being efficient in the client and trading partner on boarding processes, working to deliver all activities within the agreed Service Level Agreement timeframes.
• Servicing / monitoring the Partner Assurance Group Mail Inbox volumes

About you

• Educated to secondary school standard or equivalent.
• An awareness of KYC and Knowledge of Lloyd’s and London Markets would be exceptionally helpful.
• You must be able to work well under pressure and without supervision, and have an excellent attitude towards new challenges!
• Keen and confident to prioritise and organise your own workload.
• Happy to talk to people that you do not know over the telephone, keen to build strong, long-lasting business relationships.
• Confident writing and constructing emails, letters and other correspondence as needed.
• Strong knowledge of Microsoft Windows and Office
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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