Administrative Assistant/Call Center Representative/CSR

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<div class="isg-job-description“>Title:  Administrative  Assistant/Call Center Representative/CSR
Pay Rate: $17/Hour on w2 without benefits
Duration: 6+ months
Location: Henrico, VA, 23233
Shift Timing (Day/ Evening/ Night):  Day
BG Check Required: Yes
Note:

• Due to changes in the Board of Medicine’s needs, the department require assistance only two days a week. They are particularly interested in candidates who can work around 16 hours each week

Job Description:

• Strong customer service skills.
• Ability to identify, address, and resolve citizen/licensee problems via telephone and electronic mail.
• experience working in a high-volume call center environment.
• Must possess accurate and strong data entry skills.
• Demonstrated word processing skills in a Windows environment (Microsoft Office Suite required).
• Excellent oral and written communication skills including demonstrated ability to compose emails to licensee and public.
• Effective organizational skills.
• Demonstrated ability to work independently and to handle multiple responsibilities in a fast-paced environment.
• Demonstrated ability to work effectively in a team environment.
• Ability to track multiple projects.
• Ability to collect information and compose reports.
• Experience in handling confidential information.
• Must be able to meet deadlines/turnaround times.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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