Administrative Assistant – Offender Management Unit – HMP Fosse Way

Administrative Assistant – Offender Management – HMP Fosse Way

Leicestershire, LE18 4WS

Band 7

Permanent (Full-Time, 40 Hrs)

Here at Serco, we are looking for an Administrative Assistant to join the Offender Management team at our new state of the art Category C prison, HMP Fosse Way.

The role of an Admin Support Officer (ASO) based within the Offender Management Unit (OMU) is to work as part of a team, ensuring up to date prisoner records are kept throughout periods in custody whether on remand or sentenced. In addition, allocating work to Prison/Probation Offender Managers and obtaining information to assist with and inform risk management.

What we are looking for

• This position requires upmost trust and decorum when dealing with sensitive information.
• A team player with flexibility and interpersonal skills with visitors, staff and prisoners. Good communication skills and the ability to monitor and audit processes and procedures.
• Organisational and analytical skills.
• Understanding of working in a secure environment

The successful candidate will be required to carry out the following responsibilities, activities, and duties:

• Carrying out sentence calculations and checks in line with local and national policy when a prisoner is received into the establishment and prior to their release
• Obtaining legal documentation and warrants following court/video link appearances and updating prisoner records accordingly
• Liaising with courts, prisons and other agency bodies to ensure all prisoners are held in custody legally and compliant with policy
• Updating prison recording systems (NOMIS/DPS/local databases) following admission of all new prisoners or on any significant change of sentence
• Completion of the administrative elements of the HDC and ROTL processes
• Contributing to the smooth running and overall performance within the department
• Interrogate data and provide assurances to management
• This role would suit a candidate who is process driven with a keen eye for detail and has worked in a similar role previously

What you will need to do the role

• Full training will be given although previous sentence calculation experience is desirable and advantageous
• An inquisitive mindset and the confidence to question differing data
• English – Grade C or above
• Mathematics – Grade C or above
• Computer skills – including Outlook and Excel
• Good working knowledge of databases
• Demonstration of flexibility and the ability to work to deadlines and under pressure.

Why Serco

• Meaningful and vital work–We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guaranteeyou’ll be delivering an essential service that touch people’s lives.
• A world of opportunity– Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• Great people– We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer:

• A competitive salary
• A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities
• A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance Programme, Wisdom App, Simply Health Plans,Annual Leave Purchase Scheme, Blue Light Card and more
• Access to a huge range of discounts and exclusive deals
• The chance to make a positive difference in a company passionate about diversity and inclusion.

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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