Administrative Assistant (Temporary) – Retail Operations

Administrative Assistant

(Temporary, up to 6 months)

Henderson Retail- Retail Operations

30 Hour week

8.45am-2.45pm, Monday-Friday

On-site – Head Office

A look into the role

At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

We’re a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

Working alongside our retail operations team, commercial team and loss prevention colleagues, you will:

• Process, maintain & record redeemable coupons for retail stores, returning to designated suppliers in the designated time.
• Deal with queries from retail stores, suppliers, and internal departments regarding the effective and accurate processing/ redemption of coupons.
• Liaise with retail stores to request information and assist in completion of fuel loss queries.
• Complete written correspondence with the DVLA to follow up on fuel loss from retail stores.
• Input data and information onto computer database.
• Maintain and update files on system to ensure up to date and compliant.
• Filing information in adherence to data protection regulations and procedures.
• Administrative duties including answering calls, dealing with queries and taking messages, taking customer payments on SAGE, scanning, photocopying, filing and document management (paper and online systems)

Skills for Success

Joining us as an Administrative Assistant the minimum criteria you’ll need is:

• A good standard of education, including GCSE Maths and English at Grade C or above, or equivalent.
• Strong working knowledge of MS Office, particularly Word and Excel

The Attributes you’ll need include:

• Ability to complete work accurately and on time, with excellent organisational skills.
• Strong analytical and problem-solving skills, with attention to detail.

It is Desirable if you have:

• Previous experience working in an office/ administrative role.
• An understanding of GDPR (Data Protection Regulations).
• Experience Working in a confidential environment.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a part-time, temporary position working 30 hours per week for up to 6 months. Working hours are 8.45am to 2.45pm, Monday to Friday.

External candidates will be appointed on a fixed-term contract for this period. Internal candidates may be considered on a secondment basis, subject to the appropriate approvals.

Completed applications must be submitted online by midnight on Tuesday 14th July 2026.

We have provisionally held 21st July for the interviews for this role.

We are an equal opportunities employer.

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