Administrative Lab Support Coordinator

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Administrative Lab Support Coordinator

Location(s)

GSK Stevenage (UK) – Customer SiteJoin our LSC OneSource Team at PerkinElmer.

Job Purpose:

Our OneSource Team is growing! We are looking for a highly motivated Administrative Lab Support Coordinator to provide critical admin support as part of an expanding PerkinElmer Lab Service Team at Customer site in Stevenage. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the laboratory environment. The Administrative Lab Support Coordinator will typically lead the coordination of services for a designated building or location.

Why Join Us?

• Exciting opportunity to be part of a growing team.
• Work in a dynamic environment where no two days are the same.
• Make a real impact on scientific operations and customer experience.
• Collaborate with a diverse group of colleagues and stakeholders.
• Grow and develop your skills in a supportive and innovative workplace.

Key Responsibilities:

• Being the first point of contact for reception services and visitor orientation
• Proactively ensure smooth operations through lab and corridor checks.
• Raising and monitoring tickets to enhance the science in their areas
• Drive improvements using 5S/Lean6 methodology.
• Participating and providing administrative support in customer led audits, inspections and lab safety checks
• Transporting engineers to and from the customer and the laboratory in which they are working
• Receipt and storage of deliverables in their areas
• Raising sample shipments utilizing customer shipping programs
• Transfer of samples around site to their necessary places
• Build strong relationships and foster collaboration across the board.
• To provide timely communication to lab users on impact of any site service work.
• Escalate new service request from the customer through the appropriate reporting lines.
• Supporting the LSC Area Supervisor ensuring training packets and process flows of additional site specific responsibilities are kept up to date.
• To adhere to all company & client policies, procedures, site rules and regulations including health and safety requirements.

Competencies, skills:

• Exceptional customer service skills.
• A flair for building lasting relationships and teamwork.
• Clear communication skills, both written and verbal.
• Good IT skills (Outlook, excel, MS Teams).
• Strong organizational skills.
• Quick thinker with problem-solving abilities.
• Safety and compliance awareness.

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