Administrative Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Quarry House, Leeds, LS2 7UE

About the job

Job summary

We are seeking to recruit an experienced, motivated, and enthusiastic Administrative Officer to support the Yorkshire & Humber Health Protection Acute Response Function as part of a busy Yorkshire & Humber Business Support Team. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties.

Working for Our Organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. 

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

Working as an Administrative Officer, the post holder will take an active role in providing support to the Acute Response Function delivered by the Y&H Team. The duties will include call handling, processing of laboratory reports, notifications of infectious diseases and updating the Case and Incident Management System. They will also be expected to support meetings including minute taking, recording of action points, and contributing to maintenance of various trackers. 

The key responsibilities will include:

• Providing comprehensive administrative support to teams across the Directorate, including diary management of one or more senior staff, if required.
• Being responsible for dealing with telephone enquiries and other communications that may require a high degree of tact, diplomacy, and confidentiality.
• Actioning routine correspondence, prepare acknowledgements and response letters as requested.
• Collating information and data to produce reports and documents as required; some may be confidential and/or complex.
• Assisting with the dissemination and/or collation of information/returns for business operations in a timely manner.
• Providing Incident Co-ordination administrative cover on rotation as required (if applicable)
• Improving the quality of services and contribute to the improvement of the administration service.
• Responsibility for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
• Providing cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary.
• Assisting with the procurement of goods and services in-line with UKHSA policies and procedures, including overseeing ordering of stationery and general equipment supplies for the office; ensuring appropriate levels of stock are maintained; and arranging travel and hotel bookings.

This is not an exhaustive list. Please see the job description document for the full list of duties.

Person specification

Essential Criteria

• Educated to GSCE level (including Maths and English) and / or equivalent experience working at a similar level.
• Experience of using Microsoft Office software i.e., Word, Excel, Outlook and PowerPoint or equivalent.
• Ability to communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
• Ability to prioritise own work and work with minimal supervision.
• Ability to produce work that is accurate in a timely fashion, whilst multi-tasking and working in a busy environment.
• Ability to follow guidance, policies, and processes, including handling sensitive and confidential data.
• Ability to handle telephone enquiries and receive visitors.
• Ability to work well as part of a team.

Desirable criteria 

• Experience handling sensitive and/or confidential data.
• Experience of arranging meetings and supporting events and taking minutes.

Benefits

Alongside your salary of £23,489, UK Health Security Agency contributes £6,804 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jon Payne
• Email : recruitment@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk/

http://www.healthjobsuk.com/job/v6927557

Read Full Description