Administrative Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Birmingham, Cardiff, Leicester, Liverpool, London, Nottingham, Reading, St Albans, Wakefield, York

About the job

Job summary

The Crown Prosecution Service is responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence.

We are looking for individuals who are committed to public service, making a difference in people’s lives and delivering justice. We are committed to delivering the highest standards in this complex and challenging field. 

Are you interested in developing a career with real purpose? Start your career in an integral supporting role as an administrative officer with the Crown Prosecution Service. 

As an administrative officer, you’re often the first point of contact dealing with enquiries and correspondence. You’re responsible for providing administrative support within your team, gaining insight into the important work of the Crown Prosecution Service along the way. 

You are a professional delivering customer service to internal and external stakeholders. You build on your skills – such as communication, quality checking and time management – to complete your work to a high standard to help achieve your team’s goals and objectives. 

You must have excellent written, verbal and digital communication skills including knowledge of Microsoft 365 applications. 

Job description

As an administrative officer you provide vital support to departments across the organisation. You draft, monitor and record correspondence for your team, helping them to work effectively and efficiently. Your customer service helps to maintain positive relationships with criminal justice partners, external agencies and members of the public.

Your roles and responsibilities 

• You ensure that information coming through to your team is recorded accurately and dealt with appropriately.
• You build and maintain good working relationships with external agencies and criminal justice partners to ensure the smooth operation of business.
• You file papers, ensuring that existing filing systems are maintained and appropriately kept up to date.
• You provide updates and answer queries from the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations.
• You provide administrative assistance and support to your team.

Find out more about what the role is like

Our regional teams 

The Crown Prosecution Service works across England and Wales, with 14 regional teams prosecuting cases locally in the magistrates’ courts and Crown Court. 

Each of these 14 regional teams are known as Crown Prosecution Service Areas – they are led by a chief crown prosecutor whose paralegal, casework and prosecution staff work closely with local police forces and other criminal justice partners to prepare and prosecute local cases. 

Our regional teams currently advertising for administrative officers are – 

CPS Thames & Chiltern – St Albans and Reading 

CPS East Midlands – Nottingham and Leicester

Our central casework divisions

Central casework divisions in the Crown Prosecution Service deal with some of the most complex criminal cases we prosecute. Working closely with specialist investigators across the criminal justice system, these divisions prosecute offences including organised crime, fraud, terrorism, corporate manslaughter and economic crime on an international scale.

Our casework divisions currently advertising for administrative officers are – 

Central Casework Business Centre – London

Our headquarter divisions 

Headquarters is comprised of business support teams specialising in areas including finance, policy, and human resources. Your work supports our core business functions, ensuring we operate efficiently so that prosecution staff can continue their important work. You are a key point of contact within the unit, dealing with general enquiries and highlighting any issues that arise. You also draft correspondence and provide administrative support to the wider business. 

Our headquarter teams currently advertising for administrative officers are – 

People Function – Liverpool, London, Birmingham, Wakefield, York and Cardiff 

Person specification

To be eligible to apply for this opportunity, you must:

• have excellent written, verbal and digital communication skills – including knowledge of Microsoft 365 applications
• have an interest in criminal law and public service

You don’t need qualifications or legal experience for this role – a structured induction training plan is provided. Customer service skills are desirable but not required.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Developing Self and Others
• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Developing Self and Others
• Seeing the Big Picture

Benefits

Alongside your salary of £23,800, Crown Prosecution Service contributes £6,894 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We’re passionate about ensuring that we’re a top performing organisation and a great place to work. We’re a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated. 

We want to ensure our employees can thrive at work and home, and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you’re doing. 

This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.

The Crown Prosecution Service commits to offer its employees the following experience.

• You can do impactful, purposeful work that’s making a difference to your local communities
• You can learn and grow, with access to the right opportunities and resources
• We care about your wellbeing
• We want you to feel valued, trusted and included

We also offer the following benefits:

• Civil Service contributory pension of up to 28.9%
• 25 days’ leave, increasing to 30 days after 5 years
• An extra privilege day to mark the King’s birthday
• Flexible working including flexitime, and a family-friendly approach to work
• Maternity and shared parental leave of up to 26 weeks full pay
• £350 each year to spend on personal development
• Access to season tickets, cycle to work loans and retail and leisure discounts
• Wellbeing support including trained mental health first aiders and an employee assistance programme.

Pay ranges:

Birmingham, Cardiff, Leicester, Liverpool, Nottingham, Wakefield and York: £23,800 starting pay, £25,700 maximum pay

St Albans: £25,000 + £1,050 starting pay, £27,500 + £1,050 maximum pay

Reading: £25,000 starting pay, £27,500 maximum pay

London: £25,000 + £3,150 starting pay, £27,500 + £3,150 maximum pay

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : earlycareers@cps.gov.uk
• Email : earlycareers@cps.gov.uk

Recruitment team

• Email : earlycareers@cps.gov.uk

Further information

Complaints

If you’re dissatisfied and want to make a complaint, please click on the following link to the Civil Service Commission complaints page.

You can find the Civil Service Commission recruitment principles here

You can find the Civil Service nationality rules here

https://www.gov.uk/government/publications/nationality-rules

Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website here

https://www.gov.uk/browse/visas-immigration/work-visas

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