Administrative Officer Receptionist

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

RM 7050, QEMHC, St Michaels Avenue, Tidworth, UK, SP9 7EA

About the job

Job summary

Here at the Defence Primary Healthcare (DPHC), we are an inclusive and dedicated organisation working to provide excellent care to our entitled personnel.

The DPHC is a vibrant and fast paced organisation that seeks to sustain and improve the operational efficiency of injured service personnel by provision of high-quality targeted rehabilitation.

We are looking for a hard working and coordinated individual to join our phenomenal team at RM 7050, QEMHC, St Michaels Avenue, Tidworth, UK, SP9 7EA.

Are you an Administration Support Officer seeking a captivating role, that offers numerous benefits and opportunities for career-development in an outstanding team?

If so, then we would love to hear from you!

This is a permanent, full time role, offering 37 hrs per week. Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken. 

Strategic Command Transformation

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Job description

The post holder will work within the Medical Centre under the supervision of the Practice Manager (PM) or Warrant Officer (WO) They will also have responsibility for the quality and smooth running of the administrative area of primary healthcare delivery within the Medical Centre. The duties of the post include the timely preparation of notes and statistics for clinics and surgeries and the accurate administration of medical records of Service personnel.

The Post Holder will need to be flexible in order to accommodate the rapidly changing needs of the Service and their families’ Primary health care delivery. The ability to work solo or in a team is necessary. We are looking for someone who has strong communication, and organisational skills with the ability to prioritise their workload.

The post holder will be required to maintain data on the DMICP (Defence Medical Information Capability Programme) computer system conducting system backups and upgrades, audits and searches of DMICP, as required ensuring that all users are kept up-to-date with the relevant policies and guidelines. The post holder will have a key role in promoting a positive image of the Medical Centre to its patients and other users/visitors.

Person specification

Duties will include, but are not limited to:

• Managing the appointment book and caseload to ensure efficient use of clinic time and resource.
• Performing general day-to-day office duties (scanning, shredding, copying etc) and monitor reception desk.
• Supporting other admin staff, cover absences and train new staff.
• Liaising with clinical team and command.

Please pay particular attention to the attached Terms of reference, which outlines the role requirements in further detail.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership
• Working Together
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Leadership
• Delivering at Pace
• Changing and Improving

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Free parking
• Access to the gym
• Local amenities

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lois Cunningham
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Please see our further information document attached.

Read Full Description