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Central Manchester, Cheltenham, Greater Manchester
About Us
GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork.
The Role
Working in an admin role at GCHQ means playing a key role in the service behind the UK’s Intelligence Services. By providing mission-critical business support, you’ll have a hugely positive impact at the heart of what we do. It’s a chance to develop your skills, gain new experiences, and get plenty of support along the way.
As an Administrative Officer, you’ll be assigned to a specific team depending on business needs, where you’ll be expected to stay for a minimum of 18 months. You could be posted to a wide range of teams/departments including IT, Strategy and Technology teams. Each business area offers diverse challenges and interesting insights. Day-to-day, you might be organising meetings, managing information and records, booking travel, or looking after visitors to our buildings.
And after a minimum of 18 months, you’ll be able to shape your career the way you want, either applying for promotion within an admin role or taking everything you’ve learned with you as you explore new opportunities within our organisation – or with one of our partner agencies.
This is a great role for someone starting their career, or looking to change careers – to do work that’s influential, appreciated – and vital. You’ll work as part of a community of Administrative Officers who’ll encourage your contributions, alongside colleagues across GCHQ. Plus, with dedicated training and development opportunities available to you in addition to on-the-job learning, you’ll grow your skills and shape a truly rewarding career.
Training and Development
Upon joining, you’ll attend a short induction course to give you a broader understanding of our organisations and the way we work. We’re committed to ensuring our people are able to maximise their talent, so throughout your career with us you’ll also have the opportunity to attend a wide range of personal development and job specific courses.
Whether through internal training or knowledge sharing, you’ll never stop learning. Plus, our strong community of Admin Officers have created a peer support group, where you can learn from each other, share ideas, organise events and build connections that’ll last throughout your career.
About You
There’s no ‘type’ of person we look for, and we’re committed to ensuring people from all backgrounds and with levels of experience feel confident and comfortable in our workplace. Different insights, perspectives are welcomed – whether you’ve worked in admin before or this is your first job, you’ll always be encouraged to share ideas and be yourself.
You might have just finished school, graduated, or already be working in an admin-related role and want to bring your skills somewhere new. You’ll need a minimum of two GCSEs in Maths and English Language at grade C/4 or above, or equivalent. We’re looking for people with lots of initiative, good collaboration and organisational skills, alongside a desire to deliver great customer service. You’ll be comfortable working in a team but also able to take the initiative and proactively manage your workload. You’ll also need to be comfortable talking to a range of people and able to pay close attention to detail. A good understanding of Microsoft Office is also important.
Alongside your salary of £25,856, GCHQ contributes £7,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Rewards and Benefits
You’ll receive a starting salary of £25,856 plus other benefits including:
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