Administrative Officers (Band 6/AO)

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Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

London

About the job

Job summary

Working within the Divisional Support Unit, Operational Support teams are responsible for supporting frontline colleagues, aligned to the Inspection, Investigation and Specialist Divisions, responsible for operational delivery across a range of industries including Manufacturing, Construction and Agriculture. You will contribute to the yearly delivery plan through a range of established and developing internal processes and procedures. The role involves triaging potential visits, for which you will create inspection packages for use by regulating teams, processing gas cases, preparing litigation files, and the triage of RIDDORS. You will be proactive in self-development and collaboration within your teams and across the cross-divisional network, with an ability and passion to deliver at pace. 

Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Job description

You will contribute to the delivery of HSE’s Strategy and plan of work by undertaking a range of business support tasks and processes, in direct support of both front line and other HSE staff, including providing support to other parts of HSE, on both a local and national basis. You will do this by:

  • Developing an awareness and knowledge of HSE’s work and organisation and remaining abreast of changes to procedure and your role in response to personal development and business needs and respond positively and flexibly to changes.
  • Working closely with Team leader and administrative support service colleagues to deliver the key responsibilities of the post in a flexible and responsive manner, responding to changes of priority as work demands dictate, in addition to liaising closely with colleagues (including visiting staff) to clarify understanding of tasks.
  • Undertaking the full range of relevant key responsibilities, supported by training, coaching, mentoring and other support as may be required.
  • Dealing professionally with enquiries from colleagues and members of the public, duty holders and stakeholders e.g. taking responsibility for dealing with issues in accordance with relevant HSE policies or procedures, meeting relevant expectations and timescales set out under current performance management guidance and procedures.
  • Acquiring an understanding and knowledge of relevant business support procedures, as set out in the B6 Support Services Guide (and relevant procedural guidance) in addition to reviewing work practices and coming up with suggestions to offer improvement where appropriate.
  • Where required (and following any relevant training or coaching) B6 staff will undertake administrative tasks and functions in support of other parts of HSE, both locally and nationally (whether on a geographical, directorate or divisional basis)

Person specification

Essential Skills and Criteria:

  • Able to provide an outstanding administrative service to your wider team. While this could vary from team-to-team, this can vary from responding to email queries in a timely manner, managing inboxes and itineraries or contributing to projects across your division.
  • Ability to provide general assistance to your wider team, ensuring a smooth running of operations and actively contribute to the delivery of the work plan working effectively as a team member, ensuring that you communicate and liaise effectively with a variety of colleagues across the business.
  • Ability to acquire an understanding and knowledge of relevant operational and business support procedures and functions and how your role contributes to the overall success of the business.
  • Can work collaboratively, flexibly and effectively, in order to undertake a range of administrative tasks, to support the work of the team (including work from other parts of the business, where this is required). Able to work collaboratively with your colleagues to deliver the key responsibilities of the post in a flexible and responsive manner, responding positively to changes of priority as work demands dictate.
  • Able to work to deadlines without compromising quality. Organises and prioritises own work effectively with the ability to escalate concerns and issues that may impact timelines effectively.
  • Demonstrates initiative to overcome challenges and delivers work in a positive and considered manner, in order to achieve relevant expectations and outcomes.
  • Proficient in the use of all Microsoft Office Packages including MS Word, Excel, Outlook and Sharepoint.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Delivering at Pace

Benefits

Alongside your salary of £26,455, Health and Safety Executive contributes £7,664 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity

We invest in our people with;

  • Competitive rates of pay
  • Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector.
  • Family friendly policies and working hours to help balance your home life and career
  • Carer friendly policies to help create a supportive working culture
  • 25 days annual holiday increasing to 30 days after 5 years’ service, plus bank holidays and 1-day Civil Service privilege leave
  • Parental leave benefits
  • As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : DSU.Recruitment@hse.gov.uk
  • Email : DSU.Recruitment@hse.gov.uk

Recruitment team

  • Email : HR.Resourcing-Team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/

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