Administrative Specialist I – Grade 18

About the Position

The expected salary range for this role on hire is $57,907 – $82,169

WHO WE ARE 

Working for the Alcohol Beverage Services (ABS) is not just a job Montgomery County Government’s award-winning Alcohol Beverage Services Department generates more than $35 million in net income annually and is major contributor back to the community. ABS is the alcohol wholesaler of beer, wine and spirits for Montgomery County. With more than 450 employees ABS operates 27 beer, wine, and spirits stores and manages alcohol licensing, enforcement, and education for more than 1,000 businesses. As an employee of ABS, the selected candidate are County employees serving and working for the residents of Montgomery County, Maryland.??ABS is seeking highly qualified individuals who are customer service focused and enjoy working in a high paced environment and upholding the values of ABS. 

WHO WE ARE LOOKING FOR 

ABS is in search of an Administrative Specialist I (Download PDF reader) to provide administrative support to the Division of Licensure, Regulation, and Education and to the Board of License Commissioners (Liquor Board). This position will manage the annual renewal and fee collection process for retail license holders and issues license; manage routine operations for the Board of License Commissioners’ licensing and show-cause hearings and manage the customer service operations at the department. 

What You’ll Be Doing

Duties include, but are not limited to: 

• Maintain records in accordance with the County systems; handles expenditures for office supplies, equipment, travel, and training.
• Manage front-office customer service window including answering telephone, email, and in-person customer service.
• Attends all licensing and show-cause hearings for the Board of License Commissioners (Liquor Board), taking detail copious notes and prepare Board resolutions as to testimony and Board action for each hearing.
• Prepares records and documentation for Circuit Court filing of appeals; reviews Board of License cases with Licensure Manager and the Associate County Attorney.
• Draft offer and compromise letters; manages filing and mailing and drafts new and transfer resolutions.

The ideal candidate will possess: 

• Strong IT end-user skills, including Microsoft Office and Oracle.
• Strong customer service skills, including telephone, email and in-person communications.
• Ability to manage multiple tasks and priorities.
• Ability to write business documents clearly and concisely, including letters, agendas, resolutions, minutes and reports.
• Ability to explain complex policies and procedures to general audiences verbally and in writing.
• Ability to adhere to strict guidelines laid out in governing documents, County policies, and State law.
• Strong attention to detail.
• Ability to read and evaluate documents for conformance with regulations and laws.

Minimum Qualifications

Education: Graduation from an accredited college or university with a Bachelor’s Degree

Experience: One (1) year of professional administrative experience related to the needs of the department/agency to which the position is assigned (e.g., budget preparation, purchasing, equipment and material control, work project control, personnel administration, research and development or other related areas).

Substitutions: 

1. EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

2. EXPERIENCE for EDUCATION: Additional administrative, business, research and/or clerical experience will substitute for the required education on a year-for year basis.

Preferred Criteria, Interview Preferences

All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a “Transfer” candidate and may be considered for interview. 

Preference for interviews will be given to applicants with experience in the following: 

• Experience researching issues and collecting and organizing data and information from a variety of sources to prepare reports, presentations and other documents.
• Experience organizing and prioritizing work to meet deadlines and managing multiple assignments, while being detail oriented and flexible in a fast-paced, high pressure work environment.
• Experience maintaining complicated, confidential files and records.
• Experience using a variety of office automation equipment and computer applications, including Microsoft Office Suite (Outlook, Word, PowerPoint and Excel), to communicate, maintain calendars, schedule meetings and appointments, track and monitor documents and activities, create spreadsheets and prepare documents, agenda, minutes, reports and presentations.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant’s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a “Lateral Transfer” candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County’s “Public Employees” (which does not include employees of the Sheriff’s office) are subject to the County’s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

MCG’s Total Rewards

To promote your overall well-being and help secure your future, MCG offers a comprehensive total rewards package for permanent and term positions. 

Compensation. In addition to the salary listed in the Description section, all permanent and term positions are eligible for robust retirement plans, with public safety positions eligible for a pension plan. Sick leave and annual leave earned at a rate of 4.6 hours/80hrs worked. We also provide personal days, paid parental leave (6 weeks), holiday leave, various pay differentials, tuition assistance (up to $2,130 annually), and performance awards. Positions in MLS earn paid time off (7 weeks annualized) instead of sick/annual leave and are not eligible for pay differentials. 

Benefits. Our benefits for all permanent and term positions include premier medical, prescription, dental, vision, long-term disability, and life insurance plans, with most plans receiving employer contributions of 80% toward premiums. Additionally, we offer an employee assistance program, an award-winning wellness program, and flexible spending accounts for healthcare, childcare, and commuter expenses. 

For eligibility and plan details, please visit MCG Total Rewards. 

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