Administrator

About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive – by doing the right thing, doing it together, and making a difference.

Holcim UK Company Benefits

• Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits – all recognising the contribution you bring
• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety
• We care about you and your family. That’s why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we’re committed to supporting you every step of the way.
• Be part of something bigger with our “Women Empowered – Stronger Together Mentor Program,” designed to support, inspire, and uplift women across the business.
• Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.
• Opportunities for career progression both at home and abroad
• Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace
• Staff discounts including special rates for garden landscaping products

The Opportunity

We are on the lookout for a motivated Administrator to become an essential part of our regional customer centre team in Charlton. This role offers a great opportunity to engage in a variety of tasks supporting our sales and administrative functions, contributing directly to our mission of being the leading provider of eco-friendly building solutions.

Key Responsibilities:

• Efficient handling and resolution of customer invoice queries
• Timely processing of credits, debits, and customer ancillary charges
• Assisting in sales enquiries and processing haulier payments within given timeframes
• Providing ongoing administrative support to stakeholders and utilising Salesforce for operational efficiency
• Ensuring all orders are relayed to our CRM system correctly.
• Assisting with ordering materials
• Data entry
• Liaising with the planning department to assist with logistics

Who you are

• Experience in administrative roles, preferably within sales
• Exceptional multitasking abilities and attention to detail
• Strong communication skills for building professional relationships
• Self-motivated individual who thrives in collaborative settings
• Previous use of a CRM database is advantageous
• Knowledge of the logistics industry is advantageous

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

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