Administrator

Job Description:

Administrator

Bupa Health Centre- Cardiff

£24,500 + Fantastic Benefits

40 hours per week.

Monday – Saturday

Shifts: 8 – 4:30 or 12-8 (allocated on a rotas basis)

Permanent

We make health happen

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

You’ll help us make health happen by

As an administrator you will ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. You will contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they are in touch with us.

• Complete all administrative tasks accurately and efficiently
• Offer outstanding customer service
• Contribute fully to the team and team goals
• Ensure compliance with all operational control standards i.e. Quality standards, clinical governance, and legal requirements
• Participate in internal and external audits
• Support the collation of centre metrics and figures
• Complete Bupa Learn Certifications
• Ensure safety of yourself, colleagues, and customers while in the centre–awareness of Health & Safety Procedures.
• Ensure working and customer areas are safe at all times
• Emergency evacuations completed smoothly

Key Skills / Qualifications needed for this role

• GCSE level or equivalent
• PC literate-proficient in MS Office packages
• Excellent communication (written and verbal) and interpersonal skills
• Team working experience.
• Audio Typing
• Knowledge of Medical Terminology (desirable)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Enhanced pension and life insurance
• Bupa health insurance as a benefit in kind
• Option to join dental insurance scheme at a discounted rate
• Access to our Digital GP platform on you mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

If you require information regarding this role in an alternative format, please email:

careers@bupa.com 

If you would like more information on the role or require an alternative format please contact serina.kapoor@bupa.com

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic – Cardiff

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