Administrator

Serco

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Administrator

Base Location: Forth Valley Royal Hospital 

Full time – 37 hours per week, Mon-Fri 0800-1600 hours 

Salary £27,299.27 – £29,465.69 depending on experience plus basic Serco benefits. 

Agenda for Change Salary Band 3

Main Purpose:

To provide an administrative service to operational managers ensuring records are kept confidential and secure, produce reports, take minutes of meetings and organise and maintain appropriate administrative systems to support service delivery.

Main Accountabilities: 

Daily Duties may include:

  • Establish and maintain appropriate administrative systems to support recording of information in departments.
  • Manage diary appointments for senior managers.
  • Review and prioritise work within agreed parameters.
  • Record minutes of meetings.
  • Filing · Photocopying.
  • Provide administrative service.
  • Produce reports as required by operational manager.
  • Any clerical or administrative duties that may be required.
  • Data input.
  • Record keeping.
  • Input payroll date for weekly and monthly for various departments.
  • General payroll.

Systems

  • Use of Microsoft Office packages – Word, Excel, PowerPoint, Outlook.
  • Finance system.
  • HR system.
  • Computer Aided Facilities Management system (CAFM).
  • Photocopier.
  • Scanner.

What you will need for the role:

  • Excellent written and verbal communication skills including a good telephone manner.
  • Administrative experience.
  • Attention to detail · Experience of multitasking for different managers / departments.
  • Project a polite and professional image always.
  • Confident attitude to using computers and IT issues in general, with a proven working knowledge of using Microsoft Word and Excel software packages, using email and the internet.
  • Able to produce correspondence and documents, and maintain presentations, spreadsheets, and databases.
  • Able to devise and maintain office systems.
  • Booking of meeting rooms, capable of arranging meetings, taking minutes, and keeping notes.
  • Liaising with members of staff in other departments or external contacts.
  • Ordering and maintaining stationery and equipment supplies.
  • Managing budgets and ensuring financial systems are followed.
  • Organising and storing paperwork, documents and computer-based information.
  • Able to collaborate with others and contribute as part of a team to achieve a common goal, as opposed to working independently or competitively.

What we offer 

  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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