Administrator Supervisor

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

As an administrative expert of internal administrative processes, programs and activities, the role will look to ensure these elements are deployed and utlilsed with success, while ensuring effective Customer relationships and communication as a key priority. The role is responsible for leading the day to day administrative resources and personnel on site to high standards. As part of this you will be supporting direct reports to effectively execute their duties and coordinating activities and processes with wider site functions to ensure the operational success of the facility. 

Duties

Customer Relationships (50% *percentage to be changed as appropriate) 

Coordinates and deploys resources to ensure office administrative support functions are efficiently delivered to internal and external Customers. 

Coordinates the facility’s efforts to administer and control Customer invoicing through pricing information maintenance, data entry coordination and developing and implementing appropriate monitoring processes. 

Communicates in an effective manner by utilizing accepted business practices in a courteous and professional manner providing timely and accurate responses and service-oriented offers of assistance, to Customers and employees. 

Supports the training of Administrators in Customer service excellence techniques and processes. 

Develop key Customer account relationships, especially with key accounts and supporting effective on- boarding of new Customers. 

Periodically review Customer relationships, challenges and improvements with direct line manager. 

Operational Excellence (50% *percentage to be changed as appropriate) 

Contributes to financial control by collecting (DSO) and maintaining the account receivables 

Conducts & oversees the purchasing functions by receiving purchasing requisitions, issuing purchasing orders; maintains vendor files, quotes catalogs and logs books; controls office supply inventory. 

Coordinates the activities of administrative staff by ensuring appropriate maintenance of sales files, contracts, and price information mailings. 

.Assists in maintaining facility levels of office support by performing other office functions as needed

Experience as an Administrative Supervisor or similar position including Human Resources Administration, bookkeeping and credit responsibilities as well as procurement experience. 

Ability to effectively read, write and verbally communicate, occasionally making oral presentations to groups of people 

Computer skills and word processing, spreadsheet and software capabilities, minimum of Level 2 math skills (four basic arithmetic functions in all units of measurement, decimals, ratios, rates, percentages). 

Effective interpersonal skills as demonstrated through prior experience.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer. 

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