Air – Learning Centre

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Ruislip, London (region), HA4 6NG

About the job

Job summary

This is an exciting opportunity to work as a Learning Centre Clerk at a high-profile RAF Base, to support all aspects of Individuals Training and Development and administrative procedures to the Station.

This is an opportunity to join a diverse and dynamic team who is committed to creating a welcoming, inclusive workplace where staff can bring their whole selves to work and perform at their best. 

Mission and Vision: 

To provide effective and efficient Base support to RAF Northolt in assisting with operations, engagements, and contingency plans. We will do this by working collaboratively, transparently with key stakeholders, and by being operationally focused.

This job is for 37 hours per week, Monday to Thursday (8 AM to 4 PM) and Friday (8 AM to 3 PM).

Job description

As the Administrative Officer (AO) you are responsible for the administrative support to Force Development Squadron, specifically Training Development and Learning Centre, ensuring the efficiency of these sections is maintained to the highest level at all times.

Post holder’s key responsibilities and tasks 

• Force Development Squadron. Provide administrative support to all functional areas within the Squadron (Learning Centre, Training Development, Resettlement, Physical Education Flight, and Force Protection Training Flight).
• Learning Centre. The provision of support to Learning Centre staff for Further Education includes administration of the Open University Scheme, University Short Courses, the Standard and Enhanced Learning Credit Scheme and individuals’ attendance at Local Education Authority Classes.
• Training development. Provide administrative support to the Station Training Officer for all training development matters. This includes:
• Classroom Bookings. Responsible for booking classrooms for all FDS run courses and other agencies, including the setting up of IT etc.
• Responsible for advertising TDF run courses across the Station in an appropriate timeframe including co-ordinating the pre-course nominal role and joining instructions, preparation of the classrooms, building signage, attendance registration forms and evaluation forms.
• Course Certificates. Responsible for forwarding training course certificates to those individuals who attended TDF run courses.
• IT Suites. Assist with the daily maintanance of Force Development Squadron IT and 24 hour suite including opening accounts and resolving technical problems which include contacting the contractor HPCDS who maintain the facility.
• Mail. The Learning Centre Clerk is to collect and distribute Force Development Squadron Official mail.
• Course Competencies. Assist with the loading of course competencies on to JPA.
• Act as a second point of contact for Service leavers undergoing the resettlement process, including assisting with the administration of resettlement issues.
• Physical Education Flight. Provide administrative support to the Flight when required.
• Force Protection Training Flight. Provide administrative support to the Flight when required.

Person specification

Excellent communication skills are required with an ability to engage with stakeholders, internal and external effectively and articulately. 

Excellent organisation skills in order to be able to manage the multiple different requirements of the post and organisational demands. 

The ability to work at a fast pace whilst producing quality outcomes. 

The Ideal Candidate 

• IT literate: MS (including Word, Excel and Outlook)
• Communication (verbal and written) skills

Desirable

• Level 3 Customer Services

Behaviours

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Seeing the Big Picture

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We truly believe that the MOD is a great place to work, and we offer a unique employee experience. We want to ensure that every single employee feels appreciated & fairly rewarded and offer the following additional benefits: 

• Learning and development tailored to your role and broader skill development, enabling you to build a long-term career in your chosen area. Where appropriate there will be offers of training under our apprenticeship schemes.
• Learning and development tailored to your role
• A culture encouraging inclusion and diversity
• A Civil Service Pension with an employer contribution of 28.97%
• 25 days annual leave rising to 30 days upon completion of 5 years’ service
• On-site Gym
• Cycle Loan (Advance on Salary)
• Thank You Scheme
• London Weighting Allowance

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. 

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. 

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : A/OC FDS
• Email : michael.gumbrell759@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

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