Analyst (Process and Performance Reporting), Business Analysis

National Grid is an electricity, natural gas, and clean energy delivery company serving approximately 20 million people through our networks in New York and Massachusetts in the United States and Great Britain.

We are committed to building a more sustainable energy future for our customers and communities, and we are actively investing in clean energy initiatives such as offshore wind power and grid modernization.

At National Grid, we value diversity and inclusion and strive to create a welcoming and supportive environment for all employees. We are an equal opportunity employer and value the unique skills and perspectives that everyone brings to the table.

We offer competitive salaries and benefits packages, as well as opportunities for professional development and growth.

The Program Manager Analyst supports the Program Management Office (PMO) for the Kraken Transformation Program by providing day to day coordination, analysis and reporting. This role enables effective program execution through accurate tracking of plans, risks, dependencies, and deliverables, while supporting governance routines and stakeholder communications.

* Support the maintenance of integrated program plans, schedules, milestones, and dependencies across workstreams.
* Track progress against scope, schedule, and key deliverables; highlight variances and emerging risks to PMO leadership.
* Assist with preparation of program status reporting, dashboards, and materials for governance forums and leadership updates.
* Capture meeting notes, actions, decisions, and follow ups; ensure timely tracking and closure.
* Maintain program documentation, artifacts, and repositories in line with PMO standards.
* Support risk, issue, and dependency logging, including escalation tracking and mitigation follow up.
* Coordinate inputs across business, technology, and vendor teams to support planning and readiness activities.
* Assist with tool administration and data hygiene (e.g., Jira, Confluence, Smartsheet, SharePoint).
* Support continuous improvement by identifying opportunities to improve reporting, processes, and PMO ways of working.

* 1-3 years of experience in project coordination, PMO support, business analysis, or a related role
* Strong planning, governance, and execution management across multiple teams
* Proven experience managing risks, issues, and dependencies
* Excellent communication and facilitation skills; able to create executive-ready materials
* Proficiency with delivery tools (e.g., Jira/Confluence, MS Project, Smartsheet, Excel/PowerPoint, SharePoint)

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