Analyst – Product Management

Job title:

Analyst – Product Management

Company

SWIFT

Job description

About the Role Are you a product analyst looking to work on an industry wide programme? Do you want to help the financial industry transition to a new payment standard? As a product analyst (with GTM specialism), you will co-ordinate long tail customer engagement and sales enablement for ISO20022.As individuals, banks and corporates’ demand for frictionless, instant and innovative payment and securities solutions grows, we are looking for talented individuals to help us drive adoption of next generation payments and securities solutions. If you are looking to have direct impact on how the banking industry adapts to the changes in technology and customer expectations and have an affinity with financial services, then the Swift Transaction Management Tribe is a place for you.We are looking for an ambitious, talented, dynamic, and self-driven Product Analyst (Go To Market) for our ISO Programme. Reporting to the Chapter Lead for the Go-To-Market Chapter, you will work on a day-to-day basis as part of the ISO squad. This will offer you the opportunity to further grow both your technical and business expertise, as well as learn from colleagues involved in a number of key initiatives across the Tribe.ResponsibilitiesThe ISO squad within Swift Transaction Management Tribe is looking for a talented and dynamic Product Analyst.Working collaboratively with colleagues from product, CX, marketing communications and business development disciplines you will be accountable for:Customer engagement: driving community engagement across all client segments – development of product positioning, messaging, collaterals and tools to support overall adoption objectivesProduct content: Maintenance of product content, documentation, learning materialsCommunications: Maintenance of swift.com pages, FAQs, support pages to drive self-serve customer enquiriesExecute testing strategy: Utilising subject matter experience, build testing materials when needed and execute orchestrating testing. Execute testing plans by supporting internal teamsWhat will make you successful?Proactive, self-starter: willing to make things happen. Enthusiastic and dynamic individual willing to contribute to the overall objectives and deliverables of the teamCustomer-focus, striving to continuously maximise the value delivered to our customers and improve their customer experienceExcellent communication and presentation skills: modifies communication style to others, acknowledges and respects other views, comfortable to speak in public forumsStakeholder management and the ability to build relationships and influenceWillingness to tackle complex subjects and develop deep understanding of our products/servicesAbility to communicate in an engaging way through multiple channels, including creating clear and crisp collateralAnalytical mindset: ability to understand and interpret data and provide recommendationsFluent in English (spoken and written)Technical skillsInterest in cross-border payments, domestic payments schemes or payment market infrastructures, retail/card payments, corporate treasury, cash managementEducation and ExperienceDegree in economics, business or marketing with 2 years of Product experienceAbout the Transaction Management tribeThe Transaction Management tribe is a great learning environment, where you will have a rare chance to be deeply involved in the shaping of the future of global financial landscape and will be at the heart of the realization of Swift strategic ambition to remove payment friction and make them instant.About SwiftSwift is a global leader in international payments, developing world class solutions that serve the banking community, security trading and most very large corporations worldwide. Every day, we transfer close to half of the world’s GDP in value through our systems. Swift builds data solutions that help its customers monitor their communications within the global financial system. We support them to achieve their operational or strategic objectives and to conform to regulatory requirements.People are the foundations of our success. We depend on technological and business excellence – and on a culture that values diversity, strives for sustainability and fosters a healthy work/life balance.What we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.

Expected salary

Location

London

Job date

Wed, 30 Oct 2024 07:51:28 GMT

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