AO Dental Administrative Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

RAF Cranwell, Sleaford, Lincolnshire, NG34 8HB

About the job

Job summary

Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated AO Dental Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within RAF Cranwell, Sleaford, Lincolnshire.

The vacant post is a full-time position working 37 hours per week. Part-time candidates will be considered but due to service delivery requirements it must be on a job share basis as full-time hours need to be covered.

Does this sound like the role for you? If so, we would love to hear from you!

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. 

Job description

The post holder will be expected to provide a friendly, efficient service to enable patients to access dental care. Arrange appointments and recalls for all entitled personnel ensuring maximum use of the clinicians’ time to meet Defence Primary Healthcare (DPHC) (Dental) targets for dental health. Offer administrative support for the surgeries, Senior Dental Officer (SDO) and the Practice Manager (PM).

Person specification

Main details of the role include but are not limited to

• Checking-in patients and raising the necessary documentation
• Maintaining the appointment diary, making appointments (including Hospital appointments where applicable) as requested by Dental Officers (DOs) and the Dental Hygienist. Informing the Clinician concerned should it prove impossible to appoint a patient at a particularly requested time.
• Informing surgeries of the arrival, late arrival, cancellation or failure to attend of patients.
• Actioning all recall reports, taskings and nominal roles from Defence
• Initial contact with patients and ensuring the reception area is maintained and tidy at all times.

Please refer to the attached Terms of Reference for a full list of duties.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership
• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Free on-site parking
• On site Gym

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Bethan Tocknell
• Email : bethan.tocknell836@mod.gov.uk

Recruitment team

• Email : dbscivpers-sgdmsresourcing@mod.gov.uk

Further information

Please see further information document

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