Army – Administration Officer (London)

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

London, London (region), WC1N 1NP

About the job

Job summary

Whether you are starting out in your career, or you already have an administrative background and are looking for a change, our Administrative Officer role is an opportunity to join the Civil Service and deliver outputs for the benefit of the Army and Defence.

You will have the opportunity to work directly with military colleagues to enable key outputs and can take advantage of training and development opportunities available to enhance your skills and career pathway in the Civil Service.

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army employs around 7,000 MOD Civil Servants located at over 300 locations. We are a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. Roles sit within multidisciplinary teams, and you can expect to be working with a mixture of Civil Servants, Military and Contractor staff (depending on the location).

We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. In line with Civil Service direction, staff are expected to spend at least 60% of their working time face to face with colleagues either in offices or on official business. However, some roles may require full time office attendance.

We will keep a reserve list of all candidates who pass the interview, and you may be contacted within 12 months regarding other possible Administrative Officer vacancies. 

This position is advertised at 37 hours per week.

Job description

As an Administration Officer in the MOD supporting the Army, your main responsibilities will vary from post to post but will include:

• Engaging with a wide range of military and civilian stakeholders in an appropriate manner, including managing email correspondence.
• Communicating with colleagues/contractors/customers and others.
• Providing routine advice and guidance on matters related to your area of work.
• Use of bespoke IT systems (full training would be provided)
• Electronic file management and records maintenance, including data entry and data consolidation, ensuring all documentation is stored in the correct way, with the correct classification.
• Use of Microsoft Office 365 programmes (full training will be given)
• Other routine administrative tasks.

Person specification

No prior administrative experience is necessary! We are looking for enthusiastic individuals who are comfortable working within a team and able to collaborate effectively to ensure the successful delivery of tasks.

If you recognise yourself in the following list, the MOD is the place for you!

• You communicate effectively both verbally and in writing
• You are patient and work effectively under pressure, supporting the achievement of team and organisational objectives
• You are proactive and take initiative, accountable for your performance and actions
• You foster good working relationships and get the most out of working with others
• You can work to tight deadlines and plan work appropriately to meet these

Essential Criteria:

• Ability to work collaboratively
• Ability to communicate effectively

Desirable Criteria:

• Knowledge of Microsoft Office 365 programmes (i.e. Word, Excel, Powerpoint, OneNote, and Outlook)

Behaviours

We’ll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. 

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

‘London locations may attract locational allowances. The ‘Inner London Weighting RRA Allowance’ is £3,250 per annum and the ‘Outer London Weighting RRA Allowance’ is £1,750 per annum

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. 

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. 

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Army Civilian People Team
• Email : ArmyPers-ACPT-ACRC-Submissions@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

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