Assistant Claims Adjuster, Healthcare

Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become subject matter expert on healthcare claims and work closely with various internal stakeholders including our Underwriting, finance , IT and products team from your first day in the department.

We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Specialty Claims space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.

This opportunity offers you an excellent entry into the world of claims, offering you the opportunity to develop claims-handling experience across various jurisdictions. The Healthcare claims team handles pre-action / pre-litigation claims, litigated claims, regulatory investigations, board licensing inquiries, patient complaints and other related matters in the clinical negligence and digital healthcare space.

About the role

This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:

• Proactively handle a caseload of Healthcare claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.
• Execute excellent administrative duties across various platforms.
• Identify and escalate claims-related issues to the Team Leader or relevant team member.
• Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.

About you

This role will suit an individual who has a keen interest in claims and enjoys an ever changing environment, prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.

You will be required to study your CII to become a Claims Adjuster. CFC will financially support this.

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