Assistant Commissioner for Protective Operations

Assistant Commissioner for Protective Operations – (2500036U)

Description

The Department of Children and Families (DCF) is seeking a positive, effective professional to fill the role of Assistant Commissioner for Protective Operations. The selected candidate will report to the Deputy Commissioner for Protective Operations. The Assistant Commissioner for Protective Operations oversees the centralized programs designed to address abuse and neglect of children in institutions; delivery of Mental Health, Substance Use, LGBTQIA+, Disability and Domestic Violence consultation services to support field staff; and the identification and placement of children between the Commonwealth and other states. In addition, the Assistant Commissioner for Protective Operations oversees the work of contracted providers in delivering social services to Department employees and their families experiencing abuse or neglect. The Assistant Commissioner for Protective Operations also oversees the 24 Hour Child Abuse and Neglect Screening Operations. The Assistant Commissioner represents the Deputy Commissioner in various liaison both internal and external to DCF.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Develops strategies, objectives, and systems to oversee the clinical practice of the Protective Operations’ budgets.
• Develop programs and best practice strategies with related grant funding.
• Assist in the development of procurements that fall under the purview of Protective Operations
• Provide support to the field by participating in case reviews and continuous quality improvement (CQI) activities
• Assist regional and area management teams to manage their clinical practice and oversight.
• Represents the Deputy Commissioner for Protective Operations in various liaison roles.
• Directly supervise (6) Protective Operations Directors at Central Office
• Serve as a liaison to the after-hours screening operations
• Other duties as assigned

Preferred Qualifications:

• Advanced knowledge, skills, and ability in interdisciplinary child protective social work
• Clinical understanding of service delivery and program development
• Broad knowledge of public child welfare system
• Knowledge of public and private financial management systems
• Knowledge of Massachusetts laws and regulations
• Ability to formulate and interpret agency objectives, policy, and procedure
• Skill in building consensus
• Ability to demonstrate leadership
• Skill in managing complex systems
• Working knowledge of Quality Management

To Apply:

Please upload both Resume and Cover Letter for this position when applying. 

About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth’s children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

For more information about our agency and programs visit: www.mass.gov/dcf

Pre-Hire Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori 

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least three (3) years must have been in a managerial capacity.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Administrator IX

Primary Location

: United States-Massachusetts-Boston-1 Ashburton Place

Job

: Community and Social Services

Agency

: Department of Children & Families

Schedule

: Full-time

Shift

: Day

Job Posting

: Apr 2, 2025, 6:14:14 PM

Number of Openings

: 1

Salary

: 117,135.08 – 181,380.23 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Jae Beal (jae.beal2@mass.gov) – 8572837581

Bargaining Unit: M99-Managers (EXE)

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes

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