Assistant IT Tech

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<div class="isg-job-description“>Job Title: Assistant IT Tech
Location: Raleigh, NC 27610
Duration: Contract 3 Months
Job Mode: On-Site
Pay rate: $20.00/hour on w2 without benefits
Benefits: No benefits
Hiring Time: ASAP
Shift hours: Monday through Friday regular shift timings
Role & Responsibilities:

• Install, configure and update election software on 300+ laptops.
• Test desktop printers and resupply with paper and toner.
• Test voting equipment and document results for official record.
• Troubleshoot computer hardware, software, and peripheral issues.
• Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice) including packing and custody control.
• Assist with setting up cabling and technical infrastructure at Early Voting Sites and BOE Training Rooms.
• Provide on-site technical support during election training and during Early Voting.
• Provide on-site and telephone technical support to voting locations during voting periods.
• Setup computer workstations for office staff.
• Periodically audit and inventory office tech supplies.
• Assist with basic software and programming related tasks.
• Process and resolve Helpdesk technical support tickets.
• Assist in reconciliation after each election.
• Must be available to work full days and must be able to work up to 50-60 hour work week (including weekends) during election season.
• Must maintain confidentiality of voter information and sign a confidentiality statement before being hired.

Required Qualification:

• Must be at least 18 years of age and legally eligible to work in the US.
• Must be available to work full days on all dates of voting.
• Must be able to type (a data entry assessment is required).
• Must be able to sit and stand for at least three hours.
• Must have reliable transportation. Driving is required for this position.
• Must have STRONG knowledge of Windows 10 OS and Microsoft Office Suite
• Must be comfortable working in VARIOUS roles which may include physical labor, light tech support, site setup and equipment assembly, supply inventory, general office tasks, and other supporting roles

Preferred skills:

• Associates degree preferred (equivalent education and related work experience accepted)
• Hardware and Software installation
• Knowledge of troubleshooting and problem solving with technology
• Good communication and customer service skills
• Ability to multitask and work in a face paced environment

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.