<div class="isg-job-description“>We are seeking an Assistant Pro Shop Manager to support the daily operations of the Skaters Edge Pro Shop under the guidance of the Pro Shop Manager. The Assistant Pro Shop Manager will oversee tasks including stocking, merchandising, purchasing, and receiving. Additionally, this role involves building strong customer and supplier relationships and demonstrating product expertise. Key responsibilities include operating point-of-sale software and performing opening and closing procedures. Major Responsibilities/Activities
Assist the Pro Shop Manager and General Manager in overseeing all store operations
Manage inventory by monitoring stock levels, identifying fast-moving products, and ordering supplies as needed
Develop and maintain relationships with suppliers, sales representatives, and customers
Provide assistance to customers with skate sharpening and product inquiries
Receive, tag, and stock merchandise on racks, shelves, and displays
Ensure store cleanliness, organized displays, and well-maintained equipment
Perform opening and closing procedures, including setting up and securing the store
Operate the point-of-sale system, handling cash and credit card transactions accurately
Deliver exceptional customer service by addressing inquiries and assisting with purchases
Address customer complaints and issues promptly and professionally
Stay updated on industry trends and new products
Physical Requirements
Ability to frequently lift and carry items weighing up to 25 pounds or more
Regular standing, walking, bending, typing, and the use of hearing and vision
Working Conditions
Exposure to noise, cold environments, moving mechanical parts, and frequent customer interaction