Assoc Dir, Education Assoc Dir, Education

Department 02203 – Youth & Personal Enrichment Job Summary

Lifelong Learning connects the University of Utah to adult learners (18+) across the state through in-person and online classes that promote personal exploration, growth, and community engagement. We program approximately 500 adult enrichment classes a year, spanning visual and performing arts, current events, recreation, wellness and relationships, literature, and so much more. We celebrate our community and foster campus connections and belonging for anyone who wants to learn. We are working towards creating a better pathway for all people in our community to engage and work together in celebration of our differences and lived experiences. Part of University Connected Learning, we connect the world to the U through engaging programs and learning for a lifetime.

The Lifelong Learning Director oversees the staff, budget, and curriculum decisions associated with the program’s day-to-day operations. This includes tasks associated with managing, researching, developing, implementing, and evaluating classes. Building and stewarding relationships with instructors, students, and community partners is an important aspect of this job.

We anticipate hosting first round interviews from August 18-29 on Zoom. Second round interviews will be in person. We anticipate a start date of October 1. The hiring committee is led by Christine Baczek, Senior Director of Personal Enrichment Programs.

Responsibilities

• Ensures day-to-day operations work efficiently and effectively, including student registration, programming, instructor communication and pay, catalog deadlines, and web updates.
• Supervises the Lifelong Learning team, including hiring, training, goal-setting, and performance evaluation.
• Available for evening (Monday-Thursday) and Saturday classes as needed to support classes and build relationships with instructors, students, and community partners.
• Meets with Lifelong Learning team, instructors, and possibly students to conduct needs assessments, design curricula, determine delivery methods, and inform on- and off-campus organizations about Lifelong Learning’s offerings.
• Coordinates with Senior Director of Personal Enrichment Programs to develop non-credit adult enrichment programs, identify the unit’s strategic direction, and develop an effective business plan.
• Cultivates effective working partnerships with a wide variety of on- and off-campus entities, small businesses, and nonprofit organizations.
• Negotiates teaching contract price and terms.
• Researches and identifies potential course subject matter, and in consultation with Lifelong Learning team, the Senior Director of Personal Enrichment Programs, and Marketing assesses their marketability for identified clientele.
• Evaluates courses and instructors. Delivers feedback and suggestions for improvement.
• Works with the Programmer on strategy and course offering decisions, including instructor recruitment, building relationships with community partners, making data-driven decisions, etc.
• Works closely with the Marketing team to promote classes, build strategic campaigns, and publish printed catalogs. Represents the program across all channels and platforms, including but not limited to on air television appearances, community engagement events, etc.
• Forecasts revenue and costs for the program and individual classes in consultation with the financial team; develops and follows a unit budget.
• Sets standards for excellent customer service (Lifelong Learning serves approximately 2500+ students annually).
• Coordinates across departments to ensure that courses are set up properly, students are registered appropriately, classrooms are assigned, and instructors are paid.
• Collaborates closely with other programming units (especially the personal enrichment programs).
• Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Remote and on campus office environment

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, bending, reaching overhead, needs to be able to lift up to 50 lbs.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience) required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required. Master’s degree in Business Administration or related area preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• A strong commitment to learning across the lifespan and increasing access to personal enrichment opportunities for adult learners
• Ability to build strong relationships with a broad range of different people and organizations throughout the community
• Masters Degree in Higher Education Administration, Public Administration, Organizational Leadership, or another related field
• Experience with Zoom, Salesforce, Wrike, Microsoft Office, Outlook, Peoplesoft and/or ability to learn new software easily.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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