Assoc Dir, Education Assoc Dir, Education

Department 00295 – Office of Admissions Job Summary

Nestled between the foothills of the Wasatch Mountains and Salt Lake City, the state’s capitol, the University of Utah is the state’s public flagship institution and a top-tier research university classified by the Carnegie Foundation among the 131 research universities with the “highest research activity” in the nation. The “U” is a Big-12 institution with a total enrollment of over 36,000 students and an undergraduate enrollment of over 28,000 students. The U is committed to providing an exceptional academic and co-curricular experience for students and community engagement.

The Office of Admissions is a seeking a personable, energetic, and poised Senior Associate Director of Recruitment. Under the guidance of the Deputy Director of Admissions, this person will play a vital role within the team, providing strategic leadership and oversight of all domestic undergraduate recruitment initiatives to support the institutional enrollment goals. This role directs a comprehensive outreach strategy across local, regional, and national markets, manages a team of admissions professionals, and ensures the execution of data-informed recruitment plans. The Senior Associate Director collaborates with campus partners, supervises territory management, oversees travel planning and event execution, and monitors key performance indicators to enhance prospective student engagement and yield outcomes. This position serves as a key advisor to the Deputy Director of Admissions and plays a critical role in shaping recruitment policy, team development, and operational efficiency.

Responsibilities

• Develop and lead strategic recruitment plans to support undergraduate enrollment goals across in-state and out-of-state.
• Supervise, mentor, and evaluate a team of campus-based and regional assistant directors, admissions counselors, and campus experience team members, ensuring consistent performance, professional growth, and accountability.
• Oversee the territory management model, including data analysis, travel planning, and resource allocation based on market performance and institutional priorities.
• Collaborate with internal recruitment units—including international recruitment and outreach and access teams—to ensure a cohesive and unified recruitment strategy across all prospective student populations.
• Collaborate with campus partners—such as the Enrollment Management Marketing & Communications, University Office of Scholarships and Financial Aid, Housing and Residential Education, Office of Orientation and Transition, and Academic Colleges—to ensure alignment and integration of recruitment messaging and efforts.
• Supervise Campus Experience team, providing support for University Ambassadors, Admissions Call Center Assistants, and Welcome Center front desk student staff.
• Oversee the planning and execution of recruitment events, including fall programs, spring admitted student events, counselor fly-ins, both on-campus and regionally.
• Monitor and report on key performance indicators related to applications, admits, yield, and market entrance/exit; using data to refine recruitment strategies.
• Manage recruitment budgets, ensuring fiscal responsibility and strategic investment of resources.
• Coordinate staff training and onboarding initiatives, and establish best practices in recruitment communications and outreach.
• Coordinate with team of assistant directors and campus experience team to oversee the daily operations of the Welcome Center.
• Serve as a senior leader within the Office of Admissions, contributing to policy development, strategic planning, and cross-departmental initiatives.
• Represent the University of Utah at national conferences, consortium meetings, and professional organizations to promote institutional visibility and stay informed of industry trends.
• Other duties as assigned.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience) required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Master’s degree in higher education, public administration, or related area preferred.

This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preference will be given to candidates with a master’s degree in higher education, public administration, or a related field, and those with demonstrated experience using CRM systems—particularly Slate. Additional desirable qualifications include success in managing recruitment efforts across all geographic and demographic markets, overseeing budgets, and leading large-scale events or outreach campaigns.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Read Full Description