Auto Claims Appraiser

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<div class="isg-job-description“>Lead efficient claim decisions by assessing losses, building estimates, and securing fair settlements while collaborating with repair teams and tracking the latest repair technology.

This role will be staffed following the hybrid work model out of our Nashville, TN, Davenport, IA or Stevens Point, WI offices. This role is NOT available for remote work.

What You’ll Do

The focus of this role isconducting inspections on auto damage to prepare and review repair estimates.Additionally,you’ll:

• Virtually inspect damaged vehicles to assess the extent of structural, body, mechanical, and interior damage. Prepare detailed,accurate, and comprehensive damage reports and repair estimates using specialized software. Maintain detailed records of appraisals, photographs, and communications related to each claim.

• Review and interpret insurance policies todeterminecoverage and liability. Negotiate settlements with repair facilities and clients,ensuring fairness and compliance with company policies.

• Communicate effectively with clients, repair shops, and insurance adjusters to ensure clarity and satisfaction in the claimsprocess. Provide exceptional customer service, addressing client concerns and inquiries promptly and professionally.

• Stay updated on industry trends, repair techniques, and new vehicle models to provide informed andaccurateassessments.

• Obtain andmaintainstate adjuster/appraiser licenses asrequired

What it Takes

• Associate’s degreeor equivalent work experience

• Knowledge of vehicle repairs gained frompreviousexperience in a repair facility, appraising responsibilities, or collision repair course work highlypreferred

• Knowledge of insurance policies, coverages, and claim proceduresbeneficial

• Working knowledge of CCCOne valuable

• Past body shop or Insurance claim handling experience desired

• Excellent customer service skills and the ability to communicate professionally both verbally and in writinghighly beneficial

• Computer skills and knowledge of estimating softwarepreferred

• Superior time management skills and ability to perform multiple tasks effectively and concurrentlybeneficial

• Acceptable motor vehicle record if driving own or company vehicle

What You’ll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits andperksthatyou’llreceive.

• Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursdayyou’llwork inoffice.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to yourstart,Sentry willprovide equipmentfor your home office.

• Meal Subsidyavailable for associates who report to an office.

• 401(K)planwith adollar-for-dollarmatch on yourfirst eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) andutilizeourTuition Reimbursementprogram

• Generous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.

• Well-being andEmployee Assistanceprograms

• Sentry Foundationgift matchingprogram to encourage charitable giving.

About Sentry

We takegreat pridein making Forbes’ list of America’s Best Midsize Employers. A lot ofdifferent factorsgo into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a longtrack recordof success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us,we’reone of the largest and financially strongest mutual insurance companies in the United States.We’rerated A+ by A.M. Best, the industry’s leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with officeslocatedthroughout the United States. From sales to claims, and information technology to marketing, weenjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Shea Supa

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

 

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