Avaya Developer

jobs-near-me.org

<div class="isg-job-description“>Title: Avaya Developer
Pay Rate: $40/HR to $50/HR
Location: Las Vegas, NV 89120
Work Schedule: 1st Shift
Duration: 6 Months Contract
Job Description:

• experience Requested: 6-8 years.
• Should have good communication along with requirement analysis skills.
• Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
• Experience in program communication and program management.
• Communication skills a must, PowerPoint, Visio, structured program updates.
• Must be highly motivated and a self-directed individual?
• Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
• Knowledge of CTI, LAN/WAN communications and VXML knowledge.
• Experience with configuration and support experience in a complex multi-layered network environment.
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
• Experience working under tight deadlines and high-pressure environment.
• Excellent troubleshooting and analytical skills.

Required Skills:

• Candidate should have Operational experience in the following areas. IVR (Interactive Voice Response) and (CTI computer-telephone integration).
• Proficient in VXML – Voice extensible Markup Language.
• Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge.
• Open shift preferable

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.