AVP, Cash Management Officer – Worcester, MA

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Division: Commercial

Department: Commercial Products

Reports to: SVP, Cash Management Team Leader

Status: Exempt/Officer

Grade: 10

Salary Range: $55,588 – $118,103

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Worcester, MA or Willimantic, CT

Purpose/Objective:

The AVP, CMO develops new business and sells cash management services and solutions to existing and new commercial, and small business customers to solidify existing relationships and obtain new ones. The CMO meets, consults, assesses needs and makes recommendation for effective sales strategies and services. The CMO will meet and present proposals to prospective and existing customers. CMMO is responsible for upselling cash management to existing clients and referring cash management clients to other business lines within the Bank. The CMO also assists in responding to RFP’s.

The AVP, CMO works closely with the commercial lending team to solidify existing relationships and obtaining new ones by reviewing activity and recommending appropriate products and services.

The AVP, CMO is responsible for assisting Cash Management Team Lead with special projects as needed.

Recommends effective strategies and identifies cross selling opportunities to customers.

Key Accountabilities:

• Identifies and develops new business opportunities within assigned markets to grow the department and meet revenue objectives. Prepares and presents written cash management proposals to larger corporate customers and prospects. The CMO may present in person to boards or heads of companies. The CMMO cross sells to other business lines and works closely with commercial lending staff. 25%
• Supports and actively calls on new and existing business that the commercial lenders and branches identify and refer. In many cases, joint calls are arranged with the branch manager or commercial relationship managers. The CMO supports Commercial Loan, Small Business and Branch Officers in all phases of the cross-sale referral program. 25%
• The CMO provides superior service, support and customer resolution for municipal and cash management customers, including: preparing RFPs, agreement preparation and execution, (and other investment options) and relationship pricing. 20%
• Acts as SME for cash management products and services. Assist in educating peers, internal partners, and branch personnel regarding the value of cash management for their clients.
• Assist with special projects as needed. 10%
• Extensive travel may be required to meet with clients and/or to attend business line meetings.
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

education:

• BA degree preferred or equivalent work experience.

Experience:

• 3+ years cash management sales experience
• 5+ years sales experience selling bank products with demonstrated results

Skills & Knowledge:

• High level sales and public relations
• Excellent verbal/written communication skills
• Understanding of cash flow, fraud prevention and payments
• Strong computer skills
• Exceptional presentation and public speaking sales skills

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Berkshire Bank is an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the Application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.