Bank Teller

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Shore United Bank is seeking a Branch Banking Specialist I (Bank Teller) to join our team. As a Branch Banking Specialist I, you are the face of the bank, building meaningful relationships while helping customers confidently manage their everyday financial needs. This front-line role blends exceptional customer service with financial expertise, ensuring each interaction is welcoming, efficient, and accurate. You will handle a variety of transactions while engaging customers in thoughtful conversations to understand their goals, answer questions, and recommend solutions that truly fit their needs. Success in this role comes from your ability to listen, ask insightful questions, and create a positive experience that builds trust and long-term loyalty. If you enjoy helping people, thrive in a fast-paced environment, and want to grow a career in banking, this role offers a strong foundation and opportunities to develop valuable financial and customer-relationship skills.

What You’ll Do:

A detailed list of job duties includes (but is not limited to):

• Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, balancing cash drawer
• Provides superior customer service through conversation to identify client needs, in person and over the phone.
• Promotes the bank’s products and services through beneficial customer conversations to help the customer meet their financial needs.
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
• Aids customers in managing and optimizing their bank accounts and other products.
• Maintains the highest level of confidentiality with all information obtained.
• Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence

Location:Prince Frederick Branch – 200 Market Square Dr.,Prince Frederick, MD 20678

position Type/Expected Hours of Work:

• Full-time (35-40 hours weekly).
• Non-exempt.
• Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays and all Federal Holidays)

Required education and Experience:

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.

Compensation:

• The pay range for this position is $18.00 to $20.00 hourly.
• Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

 

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