Banking Advisor – North York (Bilingual: English and Mandarin/Cantonese/Korean/Farsi/Russian)

Job title:

Banking Advisor – North York (Bilingual: English and Mandarin/Cantonese/Korean/Farsi/Russian)

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionBanking Advisor – North York Area**Please Note: we are hiring multiple candidates for this position across Greater Toronto Region. You will be required to be fully available to work during RBC’s retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply today! **What is the opportunity?As an RBC Banking Advisor you are a highly engaging, client focused individual with advance discovery and problem resolution skills, who attracts, nurtures and grows relationships with existing and new to RBC clients. In partnership with first point of contact advisors, you are responsible for assisting members of our community who walk-in or book appointments at RBC retail banking locations. Using your expertise in everyday banking, credit and investments, you personally fulfil on simple and select complex, personal and business solutions, while providing warm introductions to the right RBC Partner for more complex banking needs.What will you do?Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clientsCommunicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contactChampion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact with us in their channel of choice.Use your own advice capabilities, and those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and businessProvide professional advice and education with an ability to address credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstancesMake good use of technology to connect with clients both virtually and face to faceImplement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local communityCollaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and relevant expert adviceWhat do you need to succeed?Must-haveMutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) or willingness to obtain it within your training periodA passion for hosting an exceptional client experienceCuriosity, emotional intelligence and empathetic communication skillsFlexibility, a self-motivated eagerness to learn and determination to succeedDigital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)Nice-to-havePrevious experience in building rapport and maintaining client relationships within the financial or service industryWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Job Skills Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital LiteracyAdditional Job DetailsAddress: 5700 YONGE ST, UNIT 100:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: Regular – Trainee (Trainee)Pay Type: SalariedPosted Date: 2025-02-21Application Deadline: 2025-03-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Sat, 22 Feb 2025 23:11:57 GMT

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