Salary: $4.25 Hourly
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Hilton Harrisburg in Harrisburg, PA.
JOB PURPOSE
Oversee set-up and clean-up food preparation for all banquet functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise Food and Beverage service to ensure consistency throughout the banquet.
- Assist with the planning, organizing and execution of all banquet functions.
- Supervise banquet rooms set-up and clean-up.
- Greet Clients in charge and respond to requests.
- Speak at roll call meetings prior to events to inform staff about event particulars and expectations.
- Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
- Supervised all assigned side work to include replenishing condiments and restocking banquet cabinet supplies.
- Supervise general cleaning tasks using standard hotel products as assigned to adhere to health standards.
- Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Check with Department Manager for any last-minute changes.
- Assist with other duties as directed
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
- Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
- Requires supervision/management skills.
- Requires oral and written communication skills.
- Must have moderate hearing – to hear equipment timers and communicate with other staff.
- Must have excellent vision to see that product is prepared appropriately.
- Must have moderate speech communication skills to be able to communicate with staff.
- Must have moderate comprehension and literacy to read and understand all BEO’s requests.
- Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
- Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
- Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
- Standing usually during preparation or plate – up to one hour at a time, usually 3-5 times a day.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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